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2.541 bytes |
Service Hints & Tips |
Document ID: RMIE-389GUN |
IBM PC340 - CoSession disconnects while running QAPlus memory test
Applicable to: World-Wide
Symptom :
IBM PC 340 Series 6560 systems preloaded with Microsoft Windows 3.11 or Windows 95 and CoSession 7.0 may intermittently disconnect CoSession when QAPlus/WIN-WIN 1.14 Memory test is executed.
Problem Isolation Aids :
When the CoSession Host and Viewer connect and QAPlus/WIN-WIN Memory test is selected and started on the Host, CoSession may disconnect.
Fix :
To resolve this failure, perform the following steps to disable the "Keep Alive Timer" at the CoSession Viewer end:
1) Open CoSession Viewer and click on Setup.
2) Click on Viewer Setup.
3) Click on "Keep Alive Timer" to remove the blue check.
4) The "Keep Alive Timer" is disabled.
5) After running the QAPlus/WIN-WIN Memory test, the "Keep Alive Timer" may be reenabled.
SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPERR PSY2ERR 47808 PC 300
IBMPC
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Search Keywords |
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Hint Category |
Diagnostics, Retain, Non-IBM Hardware/Software | |
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Date Created |
05-08-96 | |
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Last Updated |
25-02-99 | |
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Revision Date |
25-02-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 340 | |
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Machine Type |
6560 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H133501 | |
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Reverse Doclinks |