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Service Hints & Tips

Document ID: GSMH-3DHLPQ

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PS/2 - Loose cables causing diskette or hard file errors

Applicable to: World-Wide

Service Information:
On 9556, 9557, 9576 and 9577 a number of loose cable incidents have been reported by the field. Although a high percentage of these incidents show up during installation, do not overlook the possibility of a loose cable causing a problem after installation. The cable appear to be coming loose during shipment. Manufacturing is aware of the problem and has taken steps to eliminate it.

Before replacing diskette drives, harddisks, or system boards, check for loose cables. This is consistent with step 001 of the HMM general checkout procedure.

SAS KEYWORDS:
PSY2 PSY2SYS PSY2DSKT D/T9557
PSY2ERR PSY2FDSK D/T9556 D/T9576
D/T9577 CABLE

Search Keywords

Hint Category

Error Messages, Diskette Drives, Hard Drives, Retain

Date Created

23-04-93

Last Updated

24-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PS/2

Machine Type

9556, 9557, 9576, 9577

Model

TypeModel

Retain Tip (if applicable)

H10633

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