|
Error Code/Symptom |
FRU/Action |
|
062
(Three consecutive boot failures using the default configuration.) |
1. Run Configuration/Setup
2. Battery
3. System Board |
|
101, 102
(System and processor error) |
1. System Board
2. Processor Board |
|
106
(System and processor error) |
1. System Board
2. Processor Board |
|
111
(Channel check error) |
1. Failing ISA Adapter
2. Memory DIMM
3. System Board |
|
114
(Adapter read-only memory error) |
1. Failing Adapter
2. Run Diagnostics |
|
129
(Internal Cache error) |
1. Processor
2. Optional Processor (if installed)
3. Processor Board |
|
151
(Real time clock error)
|
1. Run Diagnostics
2. Battery
3. System Board |
|
161
(Real time clock battery error) |
1. Run Configuration/Setup
2. Battery
3. System Board |
|
162
(Device Configuration Error)
Important
Be sure to load the default settings and any additional desired settings; then,
save the configuration. |
1. Run Configuration/Setup
2. Battery
3. Failing Device
4. System Board |
|
163
(Real-Time Clock error) |
1. Run Configuration/Setup
2. Battery
3. System Board |
|
164
(Memory configuration changed, see "Memory Settings") |
1. Run Configuration/Setup
2. DIMM
3. Processor Board |
|
175
(Hardware error) |
1. System Board
2. Processor Board |
|
176
(Computer cover or cable cover was removed without a key being used) |
1. Run Configuration/Setup
2. System Board |
|
177, 178
(Security hardware error) |
1. Run Configuration/Setup
2. System Board
|
|
184
(Power-on password corrupted) |
1. Run Configuration/Setup
2. System Board |
|
185
(Drive startup sequence information corrupted) |
1. Run Configuration/Setup
2. System Board |
|
186
(Security hardware control logic failed) |
1. Run Configuration/Setup
2. System Board |
|
187
(VPD serial number not set.) |
1. Set serial number in Setup
2. System Board |
|
188
(Bad EEPROM CRC #2) |
1. Run Configuration/Setup
2. System Board |
|
189
(An attempt was made to access the server with invalid passwords) |
1. Run Configuration/Setup, enter the administrator password |
|
201
(Memory test error, see "Memory Settings")
If your server does not have the latest level of BIOS installed, update the BIOS
to the latest level and run the diagnostic program again. |
1. DIMM
2. Processor Board
3. System Board |
|
229
(Cache error)
|
1. Processor
2. Optional Processor (if installed)
3. Processor Board |
|
262
(DRAM parity configuration error)
|
1. Run Configuration/Setup
2. Battery
3. System Board |
|
289
(DIMM has been disabled the user or system, see "Memory Settings") |
1. Run Configuration/Setup, if disabled by user
2. Disabled DIMM, if not disabled by user.
3. Processor Board |
|
301
(Keyboard or keyboard controller error) |
1. Keyboard
2. System Board |
|
303
(Keyboard controller error) |
1. Keyboard
2. System Board |
|
602
(Invalid diskette boot record) |
1. Diskette
2. Diskette Drive
3. Cable |
|
604
(Diskette drive error)
|
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board |
|
605
(Unlock failure) |
1. Diskette Drive
2. Drive Cable
3. System Board |
|
662
(Diskette drive configuration error) |
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board |
|
762
(Coprocessor configuration error) |
1. Run Configuration/Setup
2. Battery
3. Processor |
|
962
(Parallel port error) |
1. Disconnect external cable on parallel port.
2. Run Configuration/Setup
3. System Board |
|
11XX
(System-board serial port 1 or 2 error) |
1. Disconnect external cable on serial port.
2. Run Configuration/Setup
3. System Board |
|
0001200
(Machine check architecture error) |
1. Processor
2. Optional Processor
3. Processor Board |
|
000120P0, 000120P1, 000120P2, 000120PF
(Processor cache error) |
1. Failing Processor
2. Processor Board |
|
1301
(I 2 C cable to front panel not found) |
1. Cable.
2. Front Panel
3. Power Switch Assembly
4. System Board |
|
1302
(I 2 C cable from system board to power on and reset switches not found) |
1. Cable.
2. Power Switch Assembly
3. System Board |
|
1303
(I 2 C cable from system board to power backplane not found) |
1. Cable.
2. Power Backplane
3. System Board |
|
1304
(I 2 C cable to diagnostic LED board not found) |
1. Cable.
2. Diagnostic LED Board
3. Power Switch Assembly
4. System Board |
|
1600
(The Service Processor is not functioning)
Do the following before replacing a FRU:
1. Ensure that a jumper is not installed on J51.
2. Remove the AC power to the system, wait 20 seconds; then, re-connect the AC power. Wait 30 seconds; then, power-on the system. |
1. System Board
2. Processor Board |
|
1601
(The system is able to communicate to the Service Processor, but the Service
Processor failed to respond at the start of POST.)
Do the following before replacing a FRU:
1. Remove the AC power to the system, wait 20 seconds; then, re-connect the AC power. Wait 30 seconds; then, power-on the system.
2. Flash update the Service Processor. |
1. System Board
2. Processor Board |
|
16XX
(There is an error with the Service Processor.)
Do the following before replacing a FRU:
1. Remove the AC power to the system, wait 20 seconds; then, re-connect the AC power. Wait 30 seconds; then, power-on the system.
2. Flash update the Service Processor. |
1. System Board
|
|
1762
(Fixed Disk Configuration error) |
1. Fixed Disk Cables
2. Run Configuration/Setup
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board |
|
178X
(Fixed Disk error) |
1. Fixed Disk Cables
2. Run Diagnostics
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board |
|
1800
(No more hardware interrupt available for PCI adapter) |
1. Run Configuration/Setup
2. Failing Adapter
3. System Board |
|
1962
(Drive does not contain a valid boot sector) |
1. Verify a bootable operating system is installed
2. Run Diagnostics
3. Hard Disk Drive
4. SCSI Backplane
5. Cable
6. System Board |
|
2400
(Video controller test failure) |
1. Video Adapter (if installed)
2. System Board |
|
2462
(Video memory configuration error) |
1. Video Adapter (if installed)
2. System Board |
|
5962
(IDE CD-ROM configuration error) |
1. Run Configuration/Setup
2. CD-ROM Drive
3. CD-ROM Power Cable
4. IDE Cable
5. System Board
6. Battery |
|
8603
(Pointing Device Error) |
1. Pointing Device
2. System Board |
|
00019501
(Processor 1 is not functioning - check VRM and processor LEDs)
|
1. VRM 1, VRM 2
2. Processor 1
3. Processor Board
4. System Board |
|
00019502
(Processor 2 is not functioning - check VRM and processor LEDs) |
1. VRM 2, VRM3
2. Processor 2
3. Processor Board
4. System Board |
|
00019503
(Processor 3 is not functioning - check VRM and processor LEDs) |
1. VRM 4, VRM 5
2. Processor 3
3. Processor Board
4. System Board |
|
00019504
(Processor 4 is not functioning - check VRM and processor LEDs) |
1. VRM 5, VRM 6
2. Processor 4
3. Processor Board
4. System Board |
|
00019701
(Processor 1 failed BIST) |
1. Processor 1
2. Processor Board
3. System Board |
|
00019702
(Processor 2 failed BIST) |
1. Processor 2
2. Processor Board
3. System Board |
|
00019703
(Processor 3 failed BIST) |
1. Processor 3
2. Processor Board
3. System Board |
|
00019704
(Processor 4 failed BIST) |
1. Processor 4
2. Processor Board
3. System Board |
|
00180100
(No room for PCI option ROM) |
1. Run Configuration/Setup
2. Failing Adapter
3. System Board |
|
00180200
(No more I/O space available for PCI adapter) |
1. Run Configuration/Setup
2. Failing Adapter
3. System Board |
|
00180300
(No more memory (above 1MB for PCI adapter) |
1. Run Configuration/Setup
2. Failing Adapter
3. System Board |
|
00180400
(No more memory (below 1MB for PCI adapter) |
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board |
|
00180500
(PCI option ROM checksum error) |
1. Remove Failing PCI Card
2. System Board |
|
00180600
(PCI to PCI Bridge error) |
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board |
|
00180700, 00180800, 00181000
(General PCI error) |
1. System Board
2. PCI Card |
|
01295085
(ECC checking hardware test error) |
1. Processor Board
2. Processor |
|
01298001
(No update data for processor 1) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 1 |
|
01298002
(No update data for processor 2) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 2 |
|
01298003
(No update data for processor 3) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 3 |
|
01298004
(No update data for processor 4) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 4
|
|
01298101
(Bad update data for processor 1) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 1 |
|
01298102
(Bad update data for processor 2) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 2 |
|
01298103
(Bad update data for processor 3) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 3
|
|
01298104
(Bad update data for processor 4) |
1. Ensure all processors are the same stepping level and cache size.
2. Processor 4 |
|
I9990301
(Fixed boot sector error) |
1. Hard Disk Drive
2. SCSI Backplane
3. Cable
4. System Board |
|
I9990305
(Fixed boot sector error, no operating system installed) |
1. Install operating system to hard disk drive.
|
|
I9990650
(AC power has been restored) |
1. Check cable
2. Check for interruption of power supply
3. Power Cable |
