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Service Hints & Tips

Document ID: RMIE-3FBJJE

IBM IntelliStation Z Pro - No help text during Ethernet driver installation

Applicable to: World-Wide

Symptom :
IBM IntelliStation Z Pro 6899 systems preloaded with MicroSoft Windows NT v4.0 may exhibit a "PCI Configuration Error Detected" message during the installation of the Intel 82557-based 10/100 PCI Ethernet adapter.

If the HELP dialog box is clicked when this error occurs, the following message is displayed: Cannot find the Help File:
"C:\WINNT40\SYSTEM32\E100SET.HLP"

Problem Isolation Aids :
"PCI BusMastering Network Adapters = DISABLED" in the systems Configuration/Setup Utility.

Fix :
When the error occurs, an option is displayed to BROWSE for a replacement HELP file. Choose the following path for an alternate HELP file: C:\WINNT40\System32

SAS Keywords :
PSVP PSY2 IBMPC PSY2PROG
PSVPPROG PWS PSVPERR PSY2ERR
UNCLASSIFIED 61978 PSVPADPT PSY2ADPT
PSVPOEM PSY2OEM PSVPCOMM PSY2COMM

Search Keywords

Hint Category

Retain, Networking, Windows NT

Date Created

19-03-97

Last Updated

22-04-98

Revision Date

09-04-99

Brand

IBM IntelliStation

Product Family

Z Pro

Machine Type

6899

Model

All

TypeModel

Retain Tip (if applicable)

H136883

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