Netfinity 5500 - Diagnostic Error Codes

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Product Information

Document ID: DDSE-42ZHZW

Netfinity 5500 - Diagnostic Error Codes

Applicable to: World-Wide

Diagnostic Error Codes
In the following error codes, X can be any number or letter.

Error Code/Symptom

FRU/Action

001-XXX-001
(Failed core tests)

1. System Board

005-XXX-001
(Failed Video test)

1. System Board
2. Processor Board

011-XXX-001
(Failed Serial Port test)

1. System Board

014-XXX-001
(Failed Parallel Port test)

1. System Board

015-XXX-001
Failed USB test)

1. System Board

020-XXX-001
(Failed PCI Interface test)

1. Processor Board
2. System Board

020-XXX-001
(Failed Hot Swap PCI Latch test)

1. Latch on PCI Hot plug Slot 1

020-XXX-002
(Failed Hot Swap PCI Latch test)

1. Latch on PCI Hot Plug Slot #2

020-XXX-003
(Failed Hot Swap PCI Latch test)

1. Latch on PCI Hot Plug Slot #3

020-XXX-004
(Failed Hot Swap PCI Latch test)

1. Latch on PCI Hot Plug Slot #4

030-XXX-001
(Failed Internal SCSI interface test)

1. System Board

035-XXX-001
(Failed RAID test for Fixed Disk in bay 1, SCSI ID 0)

1. Fixed Disk 1

035-XXX-002
(Failed RAID test for Fixed Disk in bay 2 SCSI ID 1

1. Fixed Disk 2

035-XXX-003
(Failed RAID test for Fixed Disk in bay 3, SCSI ID 2)

1. Fixed Disk 3

035-XXX-004
(Failed RAID test for Fixed Disk in bay 4, SCSI ID 3)

1. Fixed Disk 4

035-XXX-005
(Failed RAID test for Fixed Disk in bay 5, SCSI ID 4)

1. Fixed Disk 5

035-XXX-006
(Failed RAID test for Fixed Disk in bay 6, SCSI ID 5)

1. Fixed Disk 6

035-XXX-007
(Failed System Board RAID test)

1. System Board

035-XXX-006
(System Board RAID indicates POST error)

1. System Board

075-XXX-001
(Failed Power Supply test)

1. Power Supply

089-XXX-001
(Failed Microprocessor test)

1. Microprocessor

089-XXX-002
(Failed Optional Microprocessor test)

1. Optional Microprocessor

165-XXX-001
(Failed System Board test)

1. System Board
2. Processor Board
3. Power Backplane
4. Hot-Swap Drive Backplane

175-XXX-001
(Failed Fan 1 test)

1. Fan 1

175-XXX-002
(Failed Fan 2 test)

1. Fan 2

175-XXX-003
(Failed Fan 2 test)

1. Fan 3

175-XXX-004
(Processor Board Temperature sensor out of range)

1. Check system cooling

180-XXX-001
(Failed Information Panel LED test)

1. Information LED Panel

180-XXX-002
(Failed Diagnostics LED Panel test)

1. Diagnostics LED Panel

180-XXX-003
(Failed System Board LED test)

1. System Board

180-XXX-004
(Failed Processor Board LED test)

1. Processor Board

180-XXX-005
(Failed Hot Swap SCSI Backplane LED test)

1. Hot Swap SCSI Backplane

201-XXX-001
(Failed Memory test, see "Memory Settings")

1. DIMM Location J1

201-XXX-002
(Failed Memory test, see "Memory Settings")

1. DIMM Location J2

201-XXX-003
(Failed Memory test, see "Memory Settings")

1. DIMM Location J3

201-XXX-004
(Failed Memory test, see "Memory Settings")

1. DIMM Location J4

202-XXX-001
(Failed System Cache test)

1. Microprocessor

202-XXX-002
(Failed System Cache test on Optional Microprocessor)

1. Optional Microprocessor

206-XXX-001
(Failed Diskette Drive test)

1. Diskette Drive cable
2. Diskette Drive

215-XXX-001
(Failed IDE test)

1. System Board

217-XXX-001
(Failed BIOS Fixed Disk test)

1. Fixed Disk 1

217-XXX-002
(Failed BIOS Fixed Disk test)

1. Fixed Disk 2

217-XXX-003
(Failed BIOS Fixed Disk test)

1. Fixed Disk 3

217-XXX-004
(Failed BIOS Fixed Disk test)

1. Fixed Disk 4

217-XXX-005
(Failed BIOS Fixed Disk test)

1. Fixed Disk 5

217-XXX-006
(Failed BIOS Fixed Disk test)

1. Fixed Disk 6

301-XXX-001
(Failed Keyboard test)

1. Keyboard

405-XXX-001
(Failed Ethernet test)

1. System Board

Search Keywords

Document Category

Diagnostics

Date Created

09-12-98

Last Updated

09-12-98

Revision Date

09-12-99

Brand

IBM PC Server

Product Family

Netfinity 5500

Machine Type

8660

Model

ALL

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Error Code/Symptom	FRU/Action
001-XXX-001 (Failed core tests)	1. System Board
005-XXX-001 (Failed Video test)	1. System Board 2. Processor Board
011-XXX-001 (Failed Serial Port test)	1. System Board
014-XXX-001 (Failed Parallel Port test)	1. System Board
015-XXX-001 Failed USB test)	1. System Board
020-XXX-001 (Failed PCI Interface test)	1. Processor Board 2. System Board
020-XXX-001 (Failed Hot Swap PCI Latch test)	1. Latch on PCI Hot plug Slot 1
020-XXX-002 (Failed Hot Swap PCI Latch test)	1. Latch on PCI Hot Plug Slot #2
020-XXX-003 (Failed Hot Swap PCI Latch test)	1. Latch on PCI Hot Plug Slot #3
020-XXX-004 (Failed Hot Swap PCI Latch test)	1. Latch on PCI Hot Plug Slot #4
030-XXX-001 (Failed Internal SCSI interface test)	1. System Board
035-XXX-001 (Failed RAID test for Fixed Disk in bay 1, SCSI ID 0)	1. Fixed Disk 1
035-XXX-002 (Failed RAID test for Fixed Disk in bay 2 SCSI ID 1	1. Fixed Disk 2
035-XXX-003 (Failed RAID test for Fixed Disk in bay 3, SCSI ID 2)	1. Fixed Disk 3
035-XXX-004 (Failed RAID test for Fixed Disk in bay 4, SCSI ID 3)	1. Fixed Disk 4
035-XXX-005 (Failed RAID test for Fixed Disk in bay 5, SCSI ID 4)	1. Fixed Disk 5
035-XXX-006 (Failed RAID test for Fixed Disk in bay 6, SCSI ID 5)	1. Fixed Disk 6
035-XXX-007 (Failed System Board RAID test)	1. System Board
035-XXX-006 (System Board RAID indicates POST error)	1. System Board
075-XXX-001 (Failed Power Supply test)	1. Power Supply
089-XXX-001 (Failed Microprocessor test)	1. Microprocessor
089-XXX-002 (Failed Optional Microprocessor test)	1. Optional Microprocessor
165-XXX-001 (Failed System Board test)	1. System Board 2. Processor Board 3. Power Backplane 4. Hot-Swap Drive Backplane
175-XXX-001 (Failed Fan 1 test)	1. Fan 1
175-XXX-002 (Failed Fan 2 test)	1. Fan 2
175-XXX-003 (Failed Fan 2 test)	1. Fan 3
175-XXX-004 (Processor Board Temperature sensor out of range)	1. Check system cooling
180-XXX-001 (Failed Information Panel LED test)	1. Information LED Panel
180-XXX-002 (Failed Diagnostics LED Panel test)	1. Diagnostics LED Panel
180-XXX-003 (Failed System Board LED test)	1. System Board
180-XXX-004 (Failed Processor Board LED test)	1. Processor Board
180-XXX-005 (Failed Hot Swap SCSI Backplane LED test)	1. Hot Swap SCSI Backplane
201-XXX-001 (Failed Memory test, see "Memory Settings")	1. DIMM Location J1
201-XXX-002 (Failed Memory test, see "Memory Settings")	1. DIMM Location J2
201-XXX-003 (Failed Memory test, see "Memory Settings")	1. DIMM Location J3
201-XXX-004 (Failed Memory test, see "Memory Settings")	1. DIMM Location J4
202-XXX-001 (Failed System Cache test)	1. Microprocessor
202-XXX-002 (Failed System Cache test on Optional Microprocessor)	1. Optional Microprocessor
206-XXX-001 (Failed Diskette Drive test)	1. Diskette Drive cable 2. Diskette Drive
215-XXX-001 (Failed IDE test)	1. System Board
217-XXX-001 (Failed BIOS Fixed Disk test)	1. Fixed Disk 1
217-XXX-002 (Failed BIOS Fixed Disk test)	1. Fixed Disk 2
217-XXX-003 (Failed BIOS Fixed Disk test)	1. Fixed Disk 3
217-XXX-004 (Failed BIOS Fixed Disk test)	1. Fixed Disk 4
217-XXX-005 (Failed BIOS Fixed Disk test)	1. Fixed Disk 5
217-XXX-006 (Failed BIOS Fixed Disk test)	1. Fixed Disk 6
301-XXX-001 (Failed Keyboard test)	1. Keyboard
405-XXX-001 (Failed Ethernet test)	1. System Board

	Search Keywords
	Document Category	Diagnostics
	Date Created	09-12-98
	Last Updated	09-12-98
	Revision Date	09-12-99
	Brand	IBM PC Server
	Product Family	Netfinity 5500
	Machine Type	8660
	Model	ALL
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes