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Service Hints & Tips

Document ID: MMER-42CSTA

IBM PC300GL (Type 6267, 6277, 6287) - System will not enter APM Mode with COMM applications

Applicable to: World-Wide

Symptom:
After installing and running certain 16-bit communications applications, Windows 98 will not enter a standby (APM) mode.

An error message may be displayed which indicates that the system will not go into standby because a device driver or program will not allow it.

Problem isolation aids:
This tip applies, but is not limited to PC300GL series 6267/77/87 systems running Windows 98.

The error condition may be seen in other IBM systems running Windows 98 and some 16-bit communications applications.

Fix:
If the APM error condition is observed after running a 16-bit communications application, the system must be restarted in order to utilize the APM, or system standby feature.

Windows & Windows 98 are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2COMM PSY2ADPT CDT
CDTCOMM PSY2ADPT D/T6267 D/T6277
D/T6287 6267 6277 6287
UNCLASSIFIED CMVC98946

Search Keywords

Hint Category

Power Management, Retain

Date Created

18-11-98

Last Updated

30-12-98

Revision Date

30-12-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6267, 6277, 6287

Model

All

TypeModel

Retain Tip (if applicable)

H165283

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