2.594 bytes |
Service Hints & Tips |
Document ID: GSMH-398CFA |
IBM PC730/PC750 - Fails when loading audio drivers
Applicable to: World-Wide
Symptom:
IBM PC 700 series systems 6875 and 6885 may fail to load audio device drivers or exhibit a system hang condition while loading the audio device drivers.
Problem Isolation Aids:
Perform the following steps in sequence to determine if this tip applies:
1. Following the failure, power the system unit off.
2. Power on the system unit and allow POST to complete.
3. If the audio drivers loaded successfully, this tip applies. Proceed to the "FIX" section. If the drivers did not load successfully, this tip does not apply. Continue problem determination to isolate the driver failure. Advanced diagnostics run without errors.
Fix:
Do not replace hardware. This is not a functional failure. If the POST memory test is interrupted by power off on two consecutive POST cycles, the next power-on will load the default audio settings (Audio Disable). This is indicated by a "0" being displayed in the upper left corner of the display during POST. Subsequent power on cycles will load the CMOS values which will enable Business Audio and allow audio drivers to load.
Keywords:
PSY2 D/T68XX D/T6885 6875
6885 PC 750 PC 730 PC750
68XX IBMPC PSVP PSVPFDSK
PSY2OPER PSVPOPER PC730 PSVPMCD
PSY2MCD PSVPPROG PSY2PROG
Search Keywords |
| |
Hint Category |
Audio, Retain | |
Date Created |
28-07-95 | |
Last Updated |
27-04-98 | |
Revision Date |
23-04-2000 | |
Brand |
IBM PC | |
Product Family |
PC 730, PC 750 | |
Machine Type |
6875, 6885 | |
Model |
various | |
TypeModel |
| |
Retain Tip (if applicable) |
H126800 | |
Reverse Doclinks |