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2.834 bytes |
Service Hints & Tips |
Document ID: DETR-42QSK5 |
Aptiva - 2158/2163/2164 Diagnostics - CD-ROM/DVD-ROM
Applicable to: World-Wide
CD/DVD-ROM Drive
001 - START
1ò Insert the diagnostics diskette into the diskette drive and ensure that there is no CD/DVD in the CD/DVD-ROM drive.
2ò Select Interactive Tests menu, then select and execute CD/DVD-ROM Test.
002 - DO YOU SEE A MESSAGE "NO CD/DVD-ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED"ö? (YES, READ AHEAD. NO, GO TO 003.)
1ò Exit the diagnostics program and power off the system.
2ò Check and ensure that the CD/DVD-ROM drive power cable and audio and data cables are not damaged and are connected properly.
3ò Check and ensure that the CD/DVD-ROM drive driver is loaded correctly.
4ò Load default settings.
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD/DVD-ROM DRIVE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 006.)
1ò Load a known good data CD/DVD into the CD/DVD-ROM drive and try to read its content by typing DIR at DOS prompt.
004 - CAN A CD/DVD BE READ FROM THE CD/DVD-ROM DRIVE? (YES, THEN THE CD/DVD-ROM DRIVE FUNCTIONS NORMALLY. NO, READ AHEAD.)
1ò Try reading the CD/DVD with a known good CD/DVD-ROM drive.
005 - IS THE CD/DVD STILL NOT READABLE? (YES, READ AHEAD. NO, GO TO STEP 006.)
1ò Replace system board.
2ò End.
006 -
1ò Replace CD/DVD-ROM drive.
2ò End.
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Search Keywords |
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Hint Category |
Diagnostics, CD-ROM Drives, DVD Drives | |
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Date Created |
30-11-98 | |
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Last Updated |
24-02-99 | |
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Revision Date |
24-02-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2158, 2163, 2164 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |