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Document ID: COBN-3HQE34 |
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Aptiva - 2161/2162/2176 Intermittent modem or sound card problems
Applicable to: World-Wide
Symptom:
Models affected
2176-ALL
2161-ALL
2162-ALL
System has intermittent connectivity problems with Modem or Sound cards.
Due to a process problem, a small number of systems have been shipped with connectivity problems on the riser. The symptom of this is apparent failure of hardware connected to the riser.
Problem Isolation Aids:
System types
2176-ALL
2161-ALL
2162-ALL
Fix:
Replug the riser and associated cards as follows.
1. Insert the riser card into the planar.
2. Insert the Sound card/Modem card into the riser.
3. Tighten securing screws to fix cards to system base.
4. Tighten securing screws to fix riser card to system base
If the failure persists,continue with normal problem determination.
SAS KEYWORDS:
2176 2161 2162 D/T2176
D/T2161 D/T2162 MODEM SOUND
RISER
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Search Keywords |
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Hint Category |
Retain, Audio, Adapter Cards | |
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Date Created |
04-06-97 | |
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Last Updated |
11-02-99 | |
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Revision Date |
11-02-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2161, 2162, 2176 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H057169 | |
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Reverse Doclinks |