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Service Hints & Tips

Document ID: JBAR-3WKNMU

IBM IntelliStation M Pro (Type 6889, 6897) - DOS Token Ring driver hangs with 400MHz Processors

Applicable to: World-Wide

SYMPTOM:
When booting systems equipped with an IBM PCI Token Ring WOL adapter and a 400MHz Pentium II processor, the DOS Token Ring driver, IBMTRP.DOS, causes a Divide Overflow error and hangs the system.

PROBLEM ISOLATION AIDS:
This tip applies to the IBM IntelliStation M Pro 6889 series, and other systems equipped with a Pentium II type processor running at 400 MHz or higher.

The Divide Overflow condition is typically seen when the customer attempts to perform a Remote Unattended Install (RUI) of the operating system (e.g. Microsoft Windows NT).

Attempting to perform extended diagnostics (LANAid) on the Token Ring adapter may also produce the Divide Overflow condition at processor speeds equal to, or exceeding 400 MHz.

FIX:

For the IBMTRP.DOS problem direct the customer to the following IBM Web site:
www.networking.ibm.com/support/code.nsf/trpcicode?OpenView

1. Select DOS/Windows 3.1xSelect Device Drivers: DOS and Windows 3.1x (NDIS 2)
2. Download and install the dosndisp.exe driver.

• For an updated LANAid diskette, direct the customer to the following IBM Web site:

www.networking.ibm.com/support/code.nsf/trpci2code?OpenView

1. Select DOS/Windows 3.1xSelect Diagnostics and LANAidC
2. Download diagdisk.exe to create the updated LANAidC diskette.

SAS KEYWORDS:
PSY2 PSY2COMM PSY2ERR PSVP
PSVPCOMM PSVPERR PWS PWSCOMM
PWSERR D/T6889 6889 UNCLASSIFIED

	Search Keywords
	Hint Category	DOS/Windows 3.x, Networking, Retain
	Date Created	20-07-98
	Last Updated	18-05-99
	Revision Date	26-05-2000
	Brand	IBM IntelliStation
	Product Family	M Pro
	Machine Type	6889, 6897
	Model	All
	TypeModel
	Retain Tip (if applicable)	H034946
	Reverse Doclinks and Admin Purposes