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Document ID: PMYS-3N9SSR |
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Aptiva - Clicking noise heard in speakers
Applicable to: Canada, EMEA, United States
Symptom:
A clicking or ticking sound is heard from the speakers while using the CD-ROM. This is caused by an improperly routed LAN trace on the printed circuit board of the CD-ROM. The noise is caused by the electronics controlling CD-ROM head movement circuitry.
If the customer plugs a set of headphones into the audio card or the front of the CD-ROM drive the clicking or ticking sound can still be heard.
Customer may call describing a clicking or ticking sound coming from the speakers while playing games from the CD-ROM. This does not cause any other system problems other than described. Affected machine is: 2137 with the following CD-ROMs.
20X CD-ROM FRU P/N 02K2290
24X CD-ROM FRU P/N 02K2291
This is NOT a speaker problem!
Solution:
Replacement of the CD-ROM drive is required to correct the problem. Replace the CD-ROM drive using the following FRU part numbers.
20X CD-ROM FRU P/N 12J6908
24X CD-ROM FRU P/N 12J6909
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Hint Category |
CD-ROM Drives, Audio | |
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Date Created |
27-10-97 | |
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Last Updated |
11-01-99 | |
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Revision Date |
11-01-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2137 | |
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Model |
All | |
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TypeModel |
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Retain Tip (if applicable) |
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