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3.346 bytes |
Service Hints & Tips |
Document ID: JBAR-3PCPHW |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM PC300XL/IBM IntelliStation M Pro - POST errors or no video
Applicable to: World-Wide
SYMPTOM:
In some IBM PC300XL and IntelliStation M Pro systems, Machine Types 6588/6888, users may experience no video or possible beep codes indicating various system level errors during POST.
PROBLEM ISOLATION AIDS:
This tip applies to systems equipped with Pentium II type processors only.
A limited number of these systems may have been shipped with processors not fully seated and latched. Servicers and Business Partners should visually inspect the Pentium II processor latches to ensure that the processors are fully seated and latched.
FIX:
Systems displaying the symptoms described above should have the processor checked/reseated and latched prior to any parts replacement.
In the unlatched position, the two clips are positioned towards the center of the processor module. In the latched position, the two clips are positioned towards the outside of the processor module.
For additional information, IBM Servicers and Business Partners can reference "Microprocessor Removal/Installation" on pages 210-212 in the October 1997 IBM Personal Computer HMM.
Pentium and Pentium II are trademarks of INTEL Corporation.
SAS KEYWORDS:
PSY2 PSY2BRD PSY2PART PSVP
PSVPBRD PSVPPART KLAMATH D/T6588
D/T6888 6588 6888 SERVICER ONLY
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Search Keywords |
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Hint Category |
Error Messages, HelpCenter Support, Processors, Retain | |
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Date Created |
01-12-97 | |
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Last Updated |
25-01-99 | |
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Revision Date |
24-01-2000 | |
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Brand |
IBM IntelliStation, IBM PC | |
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Product Family |
M Pro, PC 300XL | |
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Machine Type |
6888, 6588 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H161965 | |
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Reverse Doclinks |