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2.610 bytes |
Service Hints & Tips |
Document ID: RMIE-389E4J |
IBM PC340 - False memory error with QAPlus/Win-Win
Applicable to: World-Wide
Symptom :
IBM PC 340 Series 6560 systems preloaded with Microsoft Windows 95 may exhibit a false error when QAPlus/WIN-WIN Memory test is started in a system containing 32Mb or 64Mb of memory.
QAPlus/WIN-WIN V1.14 displays the following error message when the Memory test is started from the IBM Easy Tools group in Windows 95:
"Qaplusvp - an error occurred in your program. To keep working anyway click ignore and save your work in a new file. To quit this program click 'close'. You will lose information you entered since your last save."
Problem Isolation Aids :
This failure may occur if the system contains four 8Mb memory SIMMs (32Mb) or two 32Mb SIMMs (64Mb).
This failure does not occur using QAPlus/Pro.
Fix :
Do not replace hardware. This is a false error indication.
Use QAPlus/Pro standalone diagnostics to diagnose a suspected memory failure. The QAPlus/Pro (IBM Advanced Diagnostics) diskette can be created using the preloaded Diskette Factory.
Performing tests with QAPlus/Pro is recommended prior to any parts replacement in any PC 300 or 700 product.
SAS Keywords :
PSVP PSY2 PSVPERR PSY2ERR
PSVPDIAG PSY2DIAG 48515 PSVPMEM
PSY2MEM IBMPC
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Hint Category |
Diagnostics, Retain | |
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Date Created |
05-08-96 | |
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Last Updated |
19-11-98 | |
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Revision Date |
19-11-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 340 | |
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Machine Type |
6560 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H133505 | |
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