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Service Hints & Tips

Document ID: DETR-3TQKBN

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Aptiva - Lucent Modem and PBX

Applicable to: World-Wide

Problem: Customer is trying to use the modem over a pbx.

Solution: You should state that the use over a Private Broadcast Exchange (Private Telephone Switch) is not supported but:

* If the customer has an analog PBX then usually all he has to do is to uncheck "Wait for Dial Tone Before Dialing" box in the modem properites in Windows 95. The problem is usually that the PBX tone is not recognised by the modem which doesn't get off square one.

* If the customer has a digital PBX, then he can purchace the OBI Digital Phone System Enabler.

Search Keywords

Hint Category

Modems

Date Created

20-04-98

Last Updated

08-12-98

Revision Date

08-12-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2140, 2142

Model

All

TypeModel

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