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Service Hints & Tips

Document ID: LWIK-3ZNPLT

TP 770 - Receive error message "could not read from file xxx" when installing Microsoft Office or Microsoft Project 98

Applicable to: World-Wide

SYMPTOM:
When attempting to install from a Microsoft Office or Project 98 CD in the DVD drive, the message "could not read from file xxx" is displayed after the install program starts copying files from the CD.

CONFIGURATION:
Thinkpad 770 series using the DVD drive to install Microsoft Office or Microsoft Project 98.

SOLUTION:
Disable Norton Antivirus before beginning the installation process.

Search Keywords

Hint Category

Error Messages

Date Created

27-10-98

Last Updated

26-01-99

Revision Date

26-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z

Machine Type

9548, 9549, 9544

Model

Various

TypeModel

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