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Document ID: RMIE-3J6FJ6

IBM PC330/PC350 - CoSession disconnects after running COM2 tests

Applicable to: World-Wide

Problem :
IBM PC 300 Series 6577 and 6587 systems running CoSession for Windows may disconnect from the CoSession Viewer when the two COM2 external loopback tests in QAPlus/WIN-WIN are selected.

Problem Isolation Aids :
The failure occurs when the system is running CoSession for Windows with an asynchronous connection via COM1 and all of the COM2 tests or just the two external loopback tests in QAPlus/WIN-WIN are performed.

COM2 is the built-in Infrared port on the PC 300 6577 and 6587. This port performs much like a serial port, however, the D-shell connector is female as opposed to a standard male D-shell. The external tests typically performed using a wrap connector will not work on COM2. When the tests are selected and started, the CoSession Viewer will be disconnected.

Solution :
Do not replace hardware. Run only the internal loopback test selections in QAPlus/WIN-WIN to test COM2. All 4 loopback test in QAPlus/WIN-WIN can be performed on COM1.


SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPADPT PSY2ADPT
D/T6587 PC 350 PC350 PC300
PC 330 PC330 43820 PSVPCOMM
PSY2COMM

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Hint Category

Retain, Preloaded Software

Date Created

20-06-96

Last Updated

18-03-99

Revision Date

15-03-2000

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

Retain Tip (if applicable)

H01556

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