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Service Hints & Tips

Document ID: LWIK-3NKQE7

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 365X/XD - ECA007 LCD replacement for white screen

Applicable to: World-Wide

Record number:

H161728

Service code:

33

Device

D/T2625

Parts source:

LOC

ECA number

ECA007

Publishing flag:

R

EC number:

EC999999

Hit count

UHC00036

Mandatory:

N

Success count:

USC0000

Automatic shipment:

N

Publication code:

PC40

Availability date:

97/10

Date created:

O97/10/23

Plant of control:

24

Date last altered:

A99/03/03

Tip key:


Owning B.U.:

USA


Purpose:
Replace 10.4 TFT LCD for an intermittent or solid white screen hang.

This ECA is to be implemented World Wide!
The repair policy for this ECA is "Fix On Fail".

Features:

Type,
Model,
Stage

With B/M

Machines Affected
and/or Feature/Device
Description

B/M to be
Installed

Service
Hours

System
Hours

2625

B/M9999999

All 365X/XD with 10.4" TFT LCD

B/M9999999

00.4

00.2



Physical Check: The 2625 must have the following conditions to eligible for this ECA:

1. 365X or XD model with a 10.4 inch TFT LCD.

2. An intermittent or solid white screen failure symptom.

Prerequisites: NONE

Companion: NONE

Concurrent: NONE

Detail:
Some 10.4 inch TFT LCD displays, FRU P/N74H0621, used on the 365X and 365XD systems may intermittently or solidly fail with a blank white screen.

Systems with this failure should have the LCD panel replaced with current stock of FRU P/N74H0621 using this ECA.

All LCD FRUs P/N74H0621 with this quality condition have been purged from FRU stock.

Notes:
This ECA's expiration date is 10/31/1999.

Order all FRU parts locally, and record Time and Material to service code 33, ECA 007, and OTHER OFFICE 990.

This ECA is Non-Billable as long as it is Active.

EMEA claim information:
IBM PSS CE's should record all time and parts to Service Code 33, (2625) ECA007, Other Office 990.

EMEA Business Partners:
Refer to Warranty Claim System;
Use Emergency Claim 5 (ECA) and enter into CPPS:
ECA Number 007
Machine Type 2625

Search Keywords

Document Category

Display/Monitor, ECA

Date Created

06-11-97

Last Updated

18-03-99

Revision Date

07-07-99

Brand

IBM ThinkPad

Product Family

ThinkPad 365X/XD

Machine Type

2625

Model

Various

TypeModel

Retain Tip (if applicable)

H161728,ECA007

Reverse Doclinks
and Admin Purposes

USA=A, EMA=N, AFE=A, 3JYFA3