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2.637 bytes |
Service Hints & Tips |
Document ID: RMIE-3CGD78 |
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PCServer720 - Hangs with ServeRAID and PCI Token Ring
Applicable to: World-Wide
Abstract
Server 720 Hangs with SERVERAID and PCI Token Ring
Symptom
The PC Server 720 (8642) traps or hangs without any error messages.
Problem Isolation Aids
The system is a PC Server 720 (8642) with a ServeRAID adapter FRU p/n 06H9334, FRU p/n 76H3574, or FRU p/n 76H6875 (Option p/n 70G8489) AND / OR a Token Ring adapter FRU p/n 41H8874 (Option p/n 41H8900 or p/n 75H9800) installed.
Fix
1. Verify that the Server 720 BIOS is at level 08 or higher.
2. Inspect the Bridge card. If FRU p/n 71G0694 is installed, replace it with FRU p/n 76H7134.
Note: Only replace the Bridge card if the Server 720 is configured with the ServeRAID adapter AND / OR the PCI Token Ring Adapter mentioned above.
If the failure persists, continue normal problem determination procedures to isolate the failing application or FRU.
The Bridge card FRU p/n 71G0694 has been cleared from stock.
SAS Keywords :
PSY2 PSY2ADPT PSY2COMM UNCLASSIFIED
06H9334 70G8489 41H8874 41H8900
75H9800 71G0694 76H7134 TRAP
HANG
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Search Keywords |
Health | |
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Hint Category |
Lock-up/Hang, Retain | |
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Date Created |
18-12-96 | |
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Last Updated |
18-05-98 | |
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Revision Date |
15-05-99 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 720 | |
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Machine Type |
8642 | |
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Model |
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TypeModel |
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Retain Tip (if applicable) |
H135767 | |
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Reverse Doclinks |