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Service Hints & Tips

Document ID: RJJR-3NSLZA

TP 701- Problems with the internal modem

Applicable to: World-Wide

SYMPTOM:
Difficulty receiving and/or sending faxes
Echoing of the outgoing message
Diminished clarity of the outgoing message

CONFIGURATION:
All ThinkPad 701 systems that shipped with an internal modem and the version of Faxworks Voice that was preloaded on the system. The supported operating system that this fix applies to is Windows 3.1

RESOLUTION:
The issues that are addressed by this fix are:
1. Download FWV701-1.EXE and FWV701-2.EXE from the IBM File Repository : Double-click here to gain access to the
Doc Link files
2. Remove the faxworks drivers that are installed on the ThinkPad
3. Extract and install the faxworks drivers (FWV701-1.EXE and FWV701-2.EXE) :
From the Windows program manager, run the installation program SETUP.EXE. This can be accomplished by pulling down File, then Run, A:SETUP.EXE. This will take you through the FAXWORKS install. Follow the directions given by the program. The FAXWORKS MESSAGES diskette is FAXWORK2.

Search Keywords

Hint Category

Communications

Date Created

13-11-97

Last Updated

06-05-98

Revision Date

28-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad 701

Machine Type

2630

Model

various

TypeModel

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