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Document ID: DDSE-44JQLT

PC Server 310 - Hard Disk Drive Boot Error

Applicable to: World-Wide

Hard Disk Drive Boot Error

A hard disk drive boot error (error codes 1996 and I999030X) can be caused by the following:

Cause

Actions

The start-up drive is not in the boot sequence in configuration.

Check the configuration and ensure the start-up drive is in the boot sequence.

No operating system installed on the boot drive.

In stall an operating system on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive must be formatted, do the following:

1. Attempt to access and recover (back-up) the failing hard disk drive.
2. Using the operating systems programs, format the hard disk drive.
3. Go to 'Preparing the Hard Disk Drive for Use—.

The drive is defective.

Replace the hard disk drive.



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Document Category

Diagnostics

Date Created

27-01-99

Last Updated

27-01-99

Revision Date

27-01-2000

Brand

IBM PC Server

Product Family

PC Server 310

Machine Type

8639

Model

TypeModel

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