3.156 bytes |
Service Hints & Tips |
Document ID: JBAR-3PTPL7 |
IBM PC730 (Type 6877)/PC750 (Type 6887) - Install and uninstall of IBM Product Registration fails
Applicable to: World-Wide
Symptom:
The IBM Product Registration application may exhibit either of the following symptoms on an IBM PC 700 Series 6877 or 6887, depending on the operating system being used:
1 - The IBM Product Registration may fail to uninstall in Windows 95.
2 - The IBM Product Registration may fail to install from the Ready To Configure (RTC) CD for Windows in a WIN-OS/2 environment.
Problem Isolation Aids:
None
Fix:
Problem 1:
The Uninstall function for the IBM Product Registration may leave active files on the hardfile and an icon on the Windows 95 desktop. To remove the IBM Product Registration, remove the product icon from the "Start" bar manually.
Problem 2:
If IBM Product Registration fails to install from the RTC CD for Windows in a WIN-OS/2 environment, perform the following steps:
- Start a WIN-OS/2 window for full-screen session.
- Start the File Manager application.
- Choose the drive letter for the CD-ROM drive. Ensure that the RTC CD for Windows is installed in the CD-ROM drive.
- Change to the subdirectory \WIN31\REGISTER
- Double click on SETUP.EXE
This operation will correctly install the IBM Product Registration from the RTC CD.
Windows 95 & Windows are trademarks of the Microsoft Corporation.
SAS KEYWORDS:
PSY2 D/T68XX 6887 6877
IBMPC PSVP PSVPPROG PSY2PROG
D/T6887 PC 750 PC750 PC700
PC 730 PC730 42242 H016967
Search Keywords |
| |
Hint Category |
Retain, Software Installation/Configuration | |
Date Created |
10-04-96 | |
Last Updated |
03-03-99 | |
Revision Date |
03-03-2000 | |
Brand |
IBM PC | |
Product Family |
PC 730, PC 750 | |
Machine Type |
6877, 6887 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
H016967 | |
Reverse Doclinks |