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Service Hints & Tips

Document ID: GSMH-38QHLL

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IBM PC Server/IBM PS/2 - Token-Ring LAN error during OS/2 boot.

Applicable to: World-Wide

Symptom:
After an Automatic Configuration, the following error is displayed when booting OS/2:

"ACS0503: A LAN error occurred for additional information access the ACSLAN.LOG file. Press any key to continue.

An additional error message appears:

"LAN Adapter 00 cannot be opened;.....Insufficient receive buffer space."

Details
This problem will occur under the following conditions:
-The system has been configured with Automatic Configuration
and
- The system is running OS/2 version 1.X or is running OS/2 version 2.X with LAN configuration files migrated from version 1.X
and
- The LAN software is set up with a requirement for more than a total 8k buffer space.

Cause
The current automatic configuration algorithm will always select the adapter configuration address option that occupies the smallest amount of space in the "adapter ROM area." Depending on the software set-up options and application, this may not be adequate. These address options are the same choices displayed during the manual "Change Configuration" function. This will set the Token-Ring adapter at the 8K RAM selection.

Problem Isolation Aids:
None

Fix:
1. Use the Reference Diskette (or system partition) "View Configuration, Change Configuration" function, to manually configure the token ring RAM buffer to 16K or greater. (16K is recommended)
OR
2. Alter the LAN adapter configuration file to reduce the total size of adapter buffers required to less than 8K.

SAS KEYWORDS:
PSY2 PS2 PS/2 D/T8595
D/T8590 D/T8580 D/T8570 D/T8565
D/T8560 D/T8555 PSY2ADPT PSY2COMM
D/T8556 D/T8557 D/T8576 D/T8575
D/T8596 D/T8597 D/T9554 D/T9557
D/T9576 D/T9577 D/T9585 D/T9595
PSY2ERR D/T95XX

Search Keywords

Hint Category

General Information

Date Created

18-09-92

Last Updated

22-04-98

Revision Date

21-04-99

Brand

IBM PC

Product Family

PS/2

Machine Type

9557, 9576, 9577, 9585, 9595, 8555, 8556, 8557, 8560, 8570, 8580, 8590, 8595, 8596, 8597, 9554

Model

TypeModel

Retain Tip (if applicable)

H102545

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