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Document ID: RMIE-389E83

IBM PC340 - CoSession uninstall failure

Applicable to: World-Wide

Symptom :
IBM PC 340 Series 6560 systems preloaded with Microsoft Windows 95 and CoSession may display a "copy error" message when the CoSession Uninstall program is executed.

Problem Isolation Aids :
When the CoSession Uninstall program is started, the system displays a "copy error" message and states that CoSession will not uninstall.

Fix :
To resolve this failure, perform the following modification to the UNINSTAL.DAT file located in the C:\CSW directory:
1) Use an editor to open the UNISTAL.DAT file.
2) Locate the APPLICATION section within that file.
3) Change
"DefPMGroup=COSW.GRP, IBM Online Housecall"
to
"DefPMGroup=CSW.GRP, CoSession"

The CoSession Uninstall program should now work properly.


SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPERR PSY2ERR 49583 PC 300
IBMPC

Search Keywords

Hint Category

Retain, Preloaded Software

Date Created

05-08-96

Last Updated

18-03-99

Revision Date

15-03-2000

Brand

IBM PC

Product Family

PC 340

Machine Type

6560

Model

all

TypeModel

Retain Tip (if applicable)

H133504

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