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Service Hints & Tips

Document ID: MCGN-3HKJ4W

Servers - Novell Netware Lost Hardware Interrupts

Applicable to: World-Wide

SYMPTOM:
While running Novell Netware, false "Lost Hardware Interrupt" errors may be experienced.

PROBLEM ISOLATION AIDS:
None

FIX:
This has been known to be caused by a conflict between Netware and the APIC (Advanced Programmable Interrupt Controller) which is integrated into the Intel P54C Pentium Processor chip in the Server 320.

P54C.COM is a software patch which disables the APIC function of the Intel P54C Pentium processor. By disabling the APIC, the false error messages regarding lost hardware interrupts in Novell Netware can be eliminated. This Patch allows the use of the P54C chip without lost interrupt messages until it can be integrated into the BIOS of the machine.

*NOTE: P54C.COM WORKS ONLY IN SINGLE PROCESSOR MODE.

This fix may be down-loaded from the IBM PC Company Bulletin Board system by calling 919-517-0001. The file name is P54CFIX.EXE and is a "hidden file" to all users except for those who log on in the following way:

First Name: Server
Last Name: Hidden
Password: Server

This file will self explode to 2 files, P54C.COM and README.1ST. The readme explains the fix below. Place P54C.COM in you Netware File Server's AUTOEXEC.BAT file so that it is executed EACH TIME the machine is booted. THIS IS NOT A ONE-TIME APPLICATION, IT MUST BE EXECUTED EVERY TIME BEFORE NETWARE IS STARTED.

DIRECTIONS
========================================================

1. Copy the file P54C.COM into the root directory of the boot drive. (usually C: )

2. Edit the AUTOEXEC.BAT and add the following line:

P54C.COM

3. Save and Exit the AUTOEXEC.BAT

4. Reboot and start Netware as normal

Netware is a trademark of Novell Inc.

SAS KEYWORDS:
PSY2, PSY2PROG, PSY2ERR, D/T8642, D/T8641, 8640, 8641, 8642, SERVER, 320, 300, 520

Search Keywords

PSY2, PSY2PROG, PSY2ERR, D/T8642, D/T8641, 8640, 8641, 8642, SERVER, 320, 300, 520

Hint Category

Retain

Date Created

30-05-97

Last Updated

30-04-98

Revision Date

28-04-99

Brand

IBM PC Server

Product Family

PC Server 300, PC Server 320, PC Server 520, PC Server 720

Machine Type

8640, 8641, 8642

Model

Various

TypeModel

Retain Tip (if applicable)

Retain Tip H132489

Reverse Doclinks
and Admin Purposes

USA=A, EMA=A, AFE=A