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Service Hints & Tips

Document ID: YAST-3X3LQM

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12/24GB DDS/3 4mm Internal SCSI Tape Drive - CD publication label problem (EMEA)

Applicable to: EMEA


Problem:
CD Publication contained in 01K1282 may have the serial number label (Certificate of Authenticity) missing from content. DDS/3 tape drive 01K1282 contains CD Publication pack 01K1208. The CD publication consists of the following:
02K0960 - Seagate backup Solutions for IBM.
02K0855 - Seagate backup Exec for Windows NT. This Consists of 2 CDs 1 is Japanese verion, the other is
English/French/German/Spanish.

Affected part number is 02K0855 which may have serial number/part number label missing.

Label Formats:
01K1208
SBE-CJSD-0000IB
Is the label for the desktop software and the server software wrapped together and should be on the outside of the shrink wrap.

02K0960
SDE CSWD 0000IB
SS P/N XX-XXXX-XXXX-XXXXXX
This label has a serial number for the Sytos Premium product. This is the DESKTOP CD and the label is on the jewel case.

02K0855
S/N# XX-XXXX-XXXX-XXXXXX
SBE-CHOE-0003IB
This label has the Netware and NT Quickstart serial number and is on the Server Solution CD.

Action:
A replacement CD pack (01K1282) can be obtained by using the short/wrong shipments process by sending a note to CUSTSUP2 at Greenock VNET.

SAS KEYWORDS:
DDS-3
TAPE DRIVE
CD
PUBLICATION
01K1282
01K1208
02K0855
LABEL
CERTIFICATE
FTSGNK

Search Keywords

Hint Category

Tape Drives, SCSI

Date Created

05-08-98

Last Updated

24-11-98

Revision Date

19-11-99

Brand

IBM Options

Product Family

Tape Drives

Machine Type

12.x GB

Model

01K1282

TypeModel

Retain Tip (if applicable)

H057242

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