|
5.537 bytes |
Service Hints & Tips |
Document ID: GSMH-3DKCNK |
TP Selectadock II - Read This first
Applicable to: World-Wide
Read This First:
Before you go to the checkout guide, be sure to read this section.
Important Notes:
Only certified trained personnel should service the computer.
Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged; or the drive startup sequence might have been altered. If you select an incorrect drive, data or programs can be written over.
Replace FRUs only for the correct model. When you replace the FRU, make sure the model of the machine and FRU part number are correct by referring to the part list.
FRUs should not be replaced because of a single, unreproducible failure. Single failures can occur from a variety of reasons that have nothing to do with a hardware defect; such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. If you suspect an unreproducible failure, clear the error log and run the test again. Do not replace any FRUs if log errors do not reappear.
Do not replace a nondefective FRU.
How to Use Error Messages:
Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the 'Symptom-to-FRU Index—.
How to Diagnose Multiple FRUs:
When the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change.
What to Do First:
The servicer must include the following in the FRU exchange form or FRU return form that is attached to the returned FRU.
1. Name and phone number of servicer
2. Date of service
3. Date when FRU failed
4. Date of purchase
5. Failure symptoms, error codes appearing on display, and beep symptoms
6. Procedure index and page number in which failing FRU was detected
7. Failing FRU name and FRU number
8. Machine type, model number, and serial number
9. Customer's name and address
Before checking problems with the computer, refer to the following to determine if the warranty applies.
Warranty Note:
During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.
The following is not covered under warranty:
- LCD panel cracked by applying excessive force or by being dropped.
- Scratches, cracked, or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force.
- Damage caused by liquid spilled into the system.
- Damage caused by improperly inserting a PCMCIA card or installation of an incompatible card.
- Damage caused by foreign material in the UltraBay or half-height bay.
- Diskette drive damage caused by pressing the diskette drive cover or inserting diskettes with multiple labels.
- Damaged or bent diskette eject button.
- CD-ROM drive damage caused by excessive force, shock, or by being dropped.
- Fuses blown by attaching a nonsupported device.
- Forgotten computer or hard disk password (making computer or hard disk unusable).
If the following symptoms are present, they may indicate damage caused by nonwarranted activity:
- Missing parts may be a symptom of unauthorized service or modification.
- HDD spindles can become noisy if subjected to excessive force or by being dropped.
- I9990303 errors can be caused by exposure to strong magnetic fields.
|
Search Keywords |
| |
|
Hint Category |
Hardware Maintenance Information | |
|
Date Created |
22-01-97 | |
|
Last Updated |
27-08-98 | |
|
Revision Date |
21-08-99 | |
|
Brand |
IBM ThinkPad | |
|
Product Family |
ThinkPad Docking Stations | |
|
Machine Type |
3547 | |
|
Model |
| |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
N/A | |
|
Reverse Doclinks |