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2.583 bytes |
Service Hints & Tips |
Document ID: MCGN-3HGPW6 |
IBM PC300XL/IBM IntelliStation M Pro - Uninstall of IBM product registration fails
Applicable to: World-Wide
Symptom:
The Uninstall Registration icon in the IBM Registration folder remains on the desktop following the uninstall of the IBM Product Registration application. This failure occurs on IBM PC 300 Series 6588 and Intellistation Z Pro 6888 systems preloaded with Microsoft Windows NT v4.0, Microsoft Windows 95, and OS/2 WARP. Only the French and Polish language preloads are affected.
Problem isolation aids:
Only systems with a French preload of OS/2 WARP or Windows NT are affected. Only systems with a Polish preload of Windows 95 are affected.
FIX:
To completely remove the IBM Registration application, perform the Uninstall Registration program and check for the presence of the "C: IBM REGISTER IBM REGISTRATION" folder or directory. The remaining files must be deleted manually. The remaining icon and folder must also be deleted manually.
This problem will be resolved in future releases of the preloaded IBM Product Registration application.
SAS KEYWORDS:
PSY2 PSVP IBMPC PSVPPROG
PSY2PROG PC 330 PC 350 62307
D/T6888 UNCLASSIFIED
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Search Keywords |
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Hint Category |
Retain, System Administration Tools | |
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Date Created |
27-05-97 | |
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Last Updated |
15-05-98 | |
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Revision Date |
14-05-99 | |
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Brand |
IBM IntelliStation, IBM PC | |
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Product Family |
M Pro, PC 300XL | |
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Machine Type |
6888, 6588 | |
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Model |
ALL | |
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TypeModel |
6588-ALL | |
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Retain Tip (if applicable) |
H137869 | |
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Reverse Doclinks |