|
3.110 bytes |
Service Hints & Tips |
Document ID: RMIE-3HWCJK |
IBM PC730/PC750 - False diagnostic errors reported by QAPlus/Win-Win
Applicable to: World-Wide
Symptom:
IBM PC 700 Series 6877 and 6887 may display false error indications while running QAPlus/WIN-WIN.
Problem Isolation Aids:
While performing QAPlus/WIN-WIN diagnostic routines, the following error indications may be received:
CDROM - Random cylindrical access failed.
Hard File - Disk Access Failed.
Diskette Drive - Write protect test failed.
Com Port - Could not select any of the options Printer - The test fails to print to an IBM Proprinter II.
The errors above are a result of an incompatibility between the QAPlus/WIN-WIN diagnostic routines interfacing with the PC 700 hardware. Prior to any hardware replacements as a result of running QAPlus/WIN-WIN, IBM Advanced Diagnostics should be performed (QAPlus/Pro).
Fix:
Use the IBM PC 300/700 Advanced Diagnostic diskette (QAPlus/Pro) to diagnose any suspected hardware failures. This problem will be resolved in the next update of QAPlus/WIN-WIN which will be available from this Database.
Note:
QAPlus/WIN-WIN is a trademark of DiagSoft, Inc.
SAS KEYWORDS:
PSY2 D/T68XX 6887 6877
IBMPC PSVP PSVPDIAG PSY2DIAG
D/T6887 QA PLUS QAPLUS QA+
LOCKUP PC750 HUNG QAPLUSWIN
PC 750 PC730 PC700 PC 730
40176
|
Search Keywords |
| |
|
Hint Category |
Diagnostics, Retain | |
|
Date Created |
07-03-96 | |
|
Last Updated |
19-11-98 | |
|
Revision Date |
19-11-2001 | |
|
Brand |
IBM PC | |
|
Product Family |
PC 730, PC 750 | |
|
Machine Type |
6877, 6887 | |
|
Model |
| |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
H132809 | |
|
Reverse Doclinks |