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Service Hints & Tips

Document ID: GSMH-3F3ENV

IBM ValuePoint - Date and time changes

Applicable to: World-Wide

Symptom:
ValuePoint 6382/S, 6387/T, and 6384/D (except P60) experience intermittent time and/or date changes. Time or date may be set to invalid values (hours greater than 24, months greater than 12, etc.).

Problem Isolation Aids:
This TIP applies only if all of the following conditions are met:
1. POST and diagnostics complete without error.
2. The operating system is DOS.
3. CMOSCLK.SYS is installed in the CONFIG.SYS file.

Fix:
1. Remove CMOSCLK.SYS from the CONFIG.SYS file.
2. Insure DOS 5.02 or higher is installed. This is the lowest level supported on the above systems.
Applications running under DOS 5.x and above do not require CMOSCLK.SYS to insure proper advancing of the date. If problems persist, continue normal problem determination.

SAS KEYWORDS:
PSY2 PSVP PSVP PS/VALUEPOINT
VALUEPOINT 6382 6384 6387
D/T6382 PSY2BRD PSVPBRD PSY2PROG
PSVPPROG D/T6387 CLOCK

Search Keywords

Hint Category

DOS/Windows 3.x, Retain

Date Created

27-02-95

Last Updated

25-01-99

Revision Date

29-04-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6382, 6384, 6387

Model

Various

TypeModel

Retain Tip (if applicable)

H124016

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