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3.763 bytes |
Service Hints & Tips |
Document ID: MCGN-3QVR99 |
Netfinity3500 - Blank screen after loading OS/2 SVGA video driver
Applicable to: World-Wide
SYMPTOM:
After the install of the OS/2 "Super VGA (SVGA)" video driver, shutdown, and subsequent restart, a blank screen is observed
as the OS/2 desktop begins to appear. All SCSI activity stops and the keyboard appears to be locked (Num-Lock and Caps-Lock keys will not toggle the corresponding keyboard LEDs).
PROBLEM ISOLATION AIDS:
- The system is a Netfinity 3500 (8644) with 256MB or more of memory.
- The "Super VGA (SVGA)" video driver has just been installed.
FIX:
Use ServerGuide (V4.0.1 or later) to install Network Operating Systems so that the current device drivers and service packs are installed automatically. ServerGuide installs the Number 9 video driver.
New device drivers are always being developed to ensure high-quality performance of the server. These device drivers are available on the IBM BBS at 919-517-0001 (if calling from outside the U.S., include appropriate country code) or via the internet at:
http://www.pc.ibm.com/us/files.html
-or-
Use the following procedure enable the SVGA driver:
1. Reboot the server.
2. When "OS/2" text appears at the top left corner of monitor, press <Alt> <F1> to bring up the "RECOVERY CHOICES" menu.
3. Select "C" to go to a command line.
4. Use TEDIT to edit the two files listed below:
a. In the ibm386fs\hpfs386.ini file, verify that the following statement appears: CACHESIZE=4096
b. In the CONFIG.SYS, change the following statement:
From: THREADS=1024
To: THREADS=256
5. Type "Exit" to reboot the server.
These modifications are necessary in systems with 256MB or more of memory because HPFS386 allocates an increasingly greater amount of memory depending on the amount of physical memory installed.
Number Nine is a trademark of Number Nine Computer Corporation.
SAS KEYWORDS:
PSY2 PSY2DISP UNCLASSIFIED 79678
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Search Keywords |
PSY2, PSY2DISP, UNCLASSIFIED, 79678 | |
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Hint Category |
Retain | |
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Date Created |
19-01-98 | |
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Last Updated |
29-04-98 | |
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Revision Date |
23-04-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 3500 | |
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Machine Type |
8644 | |
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Model |
ALL | |
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TypeModel |
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Retain Tip (if applicable) |
H162468 | |
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Reverse Doclinks |
USA=A, EMA=A, AFE=A , Owning B.U.: USA |