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92.711 bytes |
Service Hints & Tips |
Document ID: RJJR-3R4LN4 |
TP 560X (HPA) - Product Announcement
Applicable to: World-Wide
The new IBM ThinkPad 560 HPA model is being added to IBM's acclaimed ThinkPad 560 product line. This slim and light ThinkPad 560X model is a 1 mere 1.2 inches thick and just 4.2 pounds(1) including the battery.
The ThinkPad 560X model has a 12.1-inch (measured diagonally) HPA(2) display with 800 x 600 resolution and Windows(R) 95 preinstalled.
The system comes standard with a 200 MHz(3) Pentium(R) processor with MMX(TM) technology, 256 KB of L2 cache, and 2.1 GB(4) hard disk drive(HDD). Sound Blaster Pro audio applications are supported. Available options include your choice of port replicators, an additional Li-Ion battery, memory options, and more.
The best thing about the ThinkPad 560X HPA model is that you get top notch performance and a wide range of function -- all in a slim profile and lightweight package. A ThinkPad 560X system combined with the optional Enhanced Port Replicator can easily support all your computing needs at your desk, and still give you the flexibility to take only the essentials with you when you are on the go.
Visit The ThinkPad Web site for the latest in product information and support for this and all available ThinkPad products.
US
The URL is http://www.ibm.com/pc/us/thinkpad
EMEA
The URL is http://www.ibm.com/pc/europe/thinkpad
(1) Actual specifications may vary depending on features, vendor components, or manufacturing process. Weight does not include external diskette drive.
(2) HPA = High Performance Addressing (technology of the display).
(3) MHz only measures microprocessor internal clock speed, not application performance. Many factors affect application performance.
(4) GB = 1000 million bytes and MB = one million bytes when referring to the hard disk. Actual capacity may vary.
IBM THINKPAD 560X HPA MODEL
The IBM ThinkPad 560X HPA model delivers on the ThinkPad "Promise of Value" to the highly mobile professional by offering one of the best combinations of performance, technology, and ultralight packaging currently available on the market.
For business decision makers -- The ThinkPad 560X HPA model provides a competitive advantage with an easier way to manage mobile computing in mission-critical and connected environments.
For individuals -- The ThinkPad 560X HPA model provides the power, flexibility, and ease of use to extend their reach in an interconnected world.
IBM THINKPAD 560X HPA MODEL PRODUCT BENEFITS
Fast mobile processor in an ultra-portable system, combined with the performance benefits of MMX technology and 256 KB L2 cache
Exceptional storage capacity and memory -- meets the needs of the most demanding users
Optimized portability -- one of the thinnest and lightest in its class
Full connection capabilities including the new on-board PC CardBus and ZV port support, Universal Serial Bus (USB) port, and wireless communications with the industry standard 4 Mbps IR port
Configuration flexibility -- modular design and upgradeability
Investment protection -- port replication and backward compatibility with all ThinkPad 560 options (Options by IBM and ThinkPad Proven)
Industry-leading support -- award-winning help desk and operating system support
The IBM ThinkPad 560X HPA model systems are offered as thinner and lighter models of the ThinkPad family. The intent is to satisfy customers requiring portable computing with advanced function in a more compact package.
NON-CRYPTOGRAPHIC PRODUCTS: The Corporate Export Regulation Office (ERO) export classification determination for this non-cryptographic product has been obtained as specified in the Corporate IPD Guide and as
required by Corporate Instruction, Governmental Programs 102B (Legal 12E).
DEMONSTRATIONS: There will be no demonstrations for this program.
PROMOTIONAL MATERIAL:
The IBM ThinkPad 560 Notebook Specification Sheet (G221-6015) will be sent to each local IBM office. Additional copies will be available from the POEM System.
Promotional material is the responsibility of each country. The material to be generated is outlined in each Country Market Support Plan (or Product Support Plan) and will be available through normal country marketing facilities.
TRADEMARKS
IBM, ThinkPad, and OS/2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
US
ConfigXprt is a trademark of IBM.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. MMX is a trademark of Intel Corporation.
Other company, product and service names may be trademarks of others.
IBM U.S., AND CANADA ENGLISH MACHINES (Windows 95)
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 560X(2.1GB, Pentium 200MHz, 32MB, 12.1 |
264060U |
2640 |
60U |
CANADIAN FRENCH MACHINES(Windows 95)
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 560X(2.1GB, Pentium 200MHz, 32MB,12.1 |
264060F |
2640 |
60F |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 560X(2.1GB, Pentium 200MHz, 32MB,12.1 |
12J1616 |
2640 |
60A |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 560X (2.1GB, Pentium 200MHz, 32MB,12.1 |
264060S |
2640 |
60S |
LA BRAZILIAN PORTUGUESE MACHINES (Windows95)
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 560X (2.1GB, Pentium 200MHz, 32MB,12.1 |
264060P |
2640 |
60P |
|
Description |
Product Number |
Machine Type |
Model |
|
ThinkPad 560X (2.1GB, Pentium 200MHz, 32MB,12.1 |
2640600 |
2640 |
600 |
AP - JAPAN MACHINES(Windows 95)
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 560X (2.1GB, Pentium 200MHz, 32MB,12.1 |
12J1614 |
2640 |
60J |
MARKETING INFORMATION
MARKETING CHANNELS
IBM North America Field Sales
IBM Business Partner - Personal Computer Resellers (PCR)
IBM Business Partner - Personal Computer Distributors
AP
Canada
EMEA
LA
EMEA SHIP GROUP
The EMEA model Ship Group contains:
|
Product Name | ||
|
IBM ThinkPad 560X |
Ship Group |
System Unit Carton |
Components included with the Product
System unit with country specific keyboard
Worldwide AC Adapter (56W)
Country specific Line Cord
External Floppy Diskette Drive (1.44MB)
Rechargeable Li-Ion Battery Pack
TrackPoint III Cap(x2)
ThinkPad Publications Group
ThinkPad 560 Setup Guide
ThinkPad 560X User Guide
ThinkPad 560X Up and Running
International Hardware Warranty Booklet
Windows 95 Manual, companion CD-ROM,
License Agreement and supporting documentation
Recovery CD-ROM and boot diskette
CANADA, AP ENGLISH, AND CANADIAN FRENCH MACHINES
NOTE: Preloads are described in the "Description" sections.
|
Product | ||
|
IBM ThinkPad 560X |
Ship Group |
System Unit Carton |
Contents:
External 1.44MB FDD drive
System unit with U.S. English keyboard or Canadian French keyboard
AC adapter
Rechargeable battery pack (Li-Ion)
US power cord (*1)
560X Setup Guide
560 User Guide
560X Up and Running
US/Canadian warranty statement and FCC statement
ThinkPad Miscellaneous Envelope
Customer registration form (USA and Canada)
International Service information
IBM International Program License Agreement
TrackPoint III(TM) Cap(x2)
Quick Setup Guide
Recovery CD Kit
Windows 95 Preloaded Systems
Windows 95 manual, License Agreement, and Companion CD-ROM
Note: (*1) The appropriate power cord will be provided by the AP country Distribution Center.
LA SPANISH MACHINES
LA BRAZILIAN PORTUGUESE MACHINES
|
Product | ||
|
IBM ThinkPad 560X |
Ship Group |
System Unit Carton |
Contents:
External 1.44MB FDD drive
System unit with LA Spanish or Brazilian
Spanish keyboard
AC adapter
Rechargeable battery pack (Li-Ion)
US power cord
560X Setup Guide
560 User Guide
560X Up and Running
Warranty statement and FCC statement
ThinkPad Miscellaneous Envelope
International Service Information
IBM International program license agreement
TrackPoint III(TM) Cap(x2)
Quick Setup Guide
Windows 95 Preloaded Systems
Windows 95 manual, License Agreement, and Companion CD-ROM
NOTE: Preloads are described in the "Description" sections.
AP
JAPAN MACHINES (US English or Japanese keyboard)
|
Product | ||
|
IBM ThinkPad 560X |
Ship Group |
System Unit Carton |
SUMMARY OF FEATURES OF THINKPAD 560X WITH HPA DISPLAY
The new ThinkPad 560X high-function system brings you innovative technology, instant productivity with preinstalled software, and outstanding service and support at an attractive price.
Key reasons to consider the IBM ThinkPad 560X HPA model include:
200 MHz Pentium processor with MMX technology; all systems have 256 KB L2 cache
Large 12.1-inch (measured diagonally), 800 x 600 resolution HPA LCD display
32 MB of memory standard -- expandable to a maximum of 96 MB using IBM and ThinkPad Proven memory options
NOTE: Only the ThinkPad 64-bit, 144-pin, 8 MB, 16 MB, 32 MB, or 64 MB EDO SO DIMM 3.3 V, non-parity memory options, or equivalent, can be used.
High-capacity 2.1 GB HDD with password protection standard
PCI bus, capable of 32-bit transfers for faster performance
Standard Li-Ion battery
Built-in, 16-bit stereo audio standard on all models (supports Sound Blaster Pro-compatible applications)
Built-in microphone and speaker
Volume control
Single industry standard up to 4 Mbps IR transceiver
TrackPoint III in keyboard
Full complement of ports for peripheral connections
Port replicator connector
External 1.44 MB diskette drive (FDD)
Two Type II or one Type III PCMCIA slot with CardBus and ZV Port support
USB port
Power management
Enhanced usability with the ThinkPad feature utility program
On-screen electronic personalization
Preinstalled operating system -- Windows 95 with selected software applications
US, AP, LA, CAN, EMEA
THINKPAD 560X FEATURES
LCD DISPLAY: This system comes with a large 12.1-inch HPA (High Performance Addressing) LCD (measured diagonally) LCD display, with 800 x 600 resolution. This display provides excellent viewing capability and helps lessen the glare indoors.
560X Models ( 2MB of VRAM)
|
LCD |
Panels |
External |
Monitors | ||
|
Resolution |
HPA-LCD |
@85 Hz |
@75 Hz |
@70 Hz |
@60 Hz |
|
640 x 480 |
256K |
16M |
16M |
NA |
16M |
|
800 x 600 |
256K |
16M |
16M |
NA |
16M |
|
1024 x 768 |
NA |
NA |
64K |
64K |
64K |
|
1280 x 1024 |
NA |
NA |
NA |
NA |
NA |
U.S. AND CANADA ENGLISH MACHINES (WINDOWS 95)
Microsoft Windows 95
Online Publications
Diskette Factory Utilities and applications
Lotus SmartSuite 97
Puma TranXit
IBM AntiVirus
Intelliquest Registration Mailer
Artisoft Configsafe
IBM Internet Connection services with Netscape Navigator Web browser
Intel LANDesk Client Manager
ThinkPad Pointcast
Ergonomics
CANADA FRENCH MACHINES (WINDOWS 95)
Microsoft Windows 95
Online Publications
Diskette Factory Utilities and applications
Puma TranXit
IBM AntiVirus
Intelliquest Registration Mailer
Artisoft Configsafe
IBM Internet Connection services with Netscape Navigator Web browser
Intel LANDesk Client Manager
ThinkPad Pointcast
Lotus SmartSuite 97
AP AND JAPAN ENGLISH MACHINES (WINDOWS 95)
Microsoft Windows 95
Online Publications
Diskette Factory Utilities and applications
Puma TranXit
IBM AntiVirus
Intelliquest Registration Mailer
Artisoft Configsafe
IBM Internet Connection services with Netscape Navigator Web browser
Intel LANDesk Client Manager
ThinkPad Pointcast
Lotus SmartSuite 97
LA
SPANISH MACHINES (WINDOWS 95)
Microsoft Windows 95
Online Publications
Diskette Factory Utilities and applications
Puma TranXit
IBM AntiVirus
Intelliquest Registration Mailer
Artisoft Configsafe
IBM Internet Connection services with Netscape Navigator Web browser
Intel LANDesk Client Manager
ThinkPad Pointcast
Lotus SmartSuite 97
BRAZILIAN PORTUGUESE MACHINES (WINDOWS 95)
Microsoft Windows 95
Online Publications
Diskette Factory Utilities and applications
Puma TranXit
IBM AntiVirus
Intelliquest Registration Mailer
Artisoft Configsafe
IBM Internet Connection services with Netscape Navigator Web browser
Intel LANDesk Client Manager
ThinkPad Pointcast
Lotus SmartSuite 97
EMEA MACHINES (WINDOWS 95)
Microsoft Windows 95
Online Publications
Diskette Factory Utilities and applications
Puma TranXit
IBM AntiVirus
Intelliquest Registration Mailer
Artisoft Configsafe
Intel LANDesk Client Manager
IBM Internet Connection services with Netscape Navigator Web browser
ThinkPad Pointcast
Lotus SmartSuite 97
AP
IBM JAPAN, JAPANESE KEYBOARD MACHINES (WINDOWS 95)
Microsoft Windows 95
Diskette Factory Utilities and applications
IBM Internet Connection services with Netscape Navigator Web browser
Jispa Extend (Hyper Dictionary)
Norikae Map
Nifty Manager
People
Artisoft CoSession 32
Puma Tranxit
IBM AntiVirus
Hotpage
IBM NewsTicker
Artisoft ConfigSafe
IBM Internet Connection services with Netscape Navigator Web browser
NET Meeting V2.0 WEB
US, AP, LA, CAN, EMEA
NOTE: IBM does not warrant or support vendor software products. Any warranty, support, and license terms are provided by the respective vendors.
For products with Lotus SmartSuite, depending on the product, SmartSuite may be pre-loaded, included on a CD, or available for order on a CD at no charge. Diskettes and hard copy documentation available at an extra charge.
YEAR 2000
This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with the product properly exchange accurate date data
with it.
PUBLICATIONS
US, AP, LA, CAN
The following publications and diskettes are available for separate purchase.
US
To order, call the IBM Software Manufacturing Solutions (SMS) Hotline at 800-879-2755.
CAN
Publications can be ordered by calling the IBM Canada Publications Hotline at 800-426-2255. Have the publication order number ready when ordering.
US, AP, LA, CAN
The appropriate user's guide and supplement will be shipped with each system.
|
Description |
Order Number |
Part Number |
|
IBM ThinkPad 560X Technical Reference |
S76H-7587 |
06J0536 |
|
IBM ThinkPad 560X User Guide Kit |
S05L-1291 |
05L1291 |
|
IBM ThinkPad 560 Specification Sheet |
G221-6015 |
The Technical Reference is for programmers, engineers, and others who want to understand ThinkPad 560X systems in greater detail. The publication includes functional specifications, hardware specifications, and pinouts for peripheral connectors.
EMEA
THINKPAD 560X USER GUIDE KIT
The ThinkPad 560X User Guide Kit contains the necessary information to set up the system, use features, and install options and software. It also contains additional information about the enhanced features of the IBM ThinkPad 560X.
The User Guide Kit is included in the Language Pack and shipped with the product. Use the following part numbers to order additional publications, for a charge:
|
Publication |
Language |
Part No |
|
ThinkPad 560X User Guide Kit | ||
|
U.K. English |
99H6778 | |
|
Danish |
99H6626 | |
|
Dutch |
99H6690 | |
|
Finnish |
99H6642 | |
|
French |
99H6658 | |
|
German |
99H6674 | |
|
Italian |
99H6706 | |
|
Norwegian |
99H6722 | |
|
Portuguese |
99H6738 | |
|
Spanish |
99H6742 | |
|
Swedish |
99H6758 | |
|
Turkish |
99H6774 |
|
Publication |
Part Number |
|
IBM ThinkPad 560X Technical Reference |
06J0536 |
The Technical Reference is for programmers, engineers, and others who want to understand IBM ThinkPad 560X systems in greater detail. The publication includes functional specifications, hardware specifications, and pinouts for peripheral connectors.
SERVICE PUBLICATIONS
The following optional chargeable publication is available:
|
Publication |
Part Number |
|
Hardware Maintenance Manual Supplement |
10L8668 |
US, AP, LA, CAN
SERVICE PUBLICATIONS (MANUALS AND DISKETTES)
|
Description |
Order Number |
Part Number |
|
Hardware Maintenance Manual Supplement ThinkPad Computers |
S10L-8668 |
10L8668 |
|
Hardware Maintenance Diskette |
S78H-5384 |
78H5384 |
CAN
Publications can be ordered by calling the IBM Canada Publications Hotline at 800-426-2255. Have the publication order number ready when ordering.
US, AP, LA, CAN
TECHNICAL INFORMATION
SPECIFIED OPERATING ENVIRONMENT
PHYSICAL SPECIFICATIONS:
US, AP, LA, CAN, EMEA
Approximate Physical Specifications(2)
IBM ThinkPad 560X HPA model -- 12.1-inch HPA
Width: 297.0 mm (11.7 in)
Depth: 222.0 mm (8.7 in)
Height: 31.0 mm (1.22 in)
Weight: 1.88 kg (4.2 lb) with battery
Accessories
Li-Ion battery pack: 302 g (0.67 lb)
Diskette Drive: 255 g (0.56 lb)
IBM ThinkPad 560 Port Replicator: 331 g (0.73 lb)
US, AP, LA, CAN, EMEA
Actual specifications may vary based on features, vendor components, or manufacturing process. Weight does not include external diskette drive.
ELECTRICAL SPECIFICATIONS
Universal AC adapter: 100 to 240 V AC, 1.3 to 0.7 A, 50/60 Hz
Li-Ion battery pack: 10.8 V, 2.2 AH
HEAT DISSIPATION: 30KCAL/H
ACOUSTIC NOISE LEVEL: Class 3D (office environment)
Sound pressure level (operator position): 40 dB (operating)
Sound power level: 5.1 Bels (operating), 4.8 Bels (idling)
NOTE: The noise emission level stated is the declared (upper limit) sound power level, in Bels, for a random sample of machines, typically configured, and operating in idle mode; for example, powered on, but no DASD read/write or other I/O activity. All measurements made in accordance with ANSI S12.10, and reported in conformance with ISO 9296.
OPERATING ENVIRONMENT: IBM ThinkPad computers are designed, built, and tested for high quality and reliability. When used properly in standard business environments, a ThinkPad system should be a reliable computing
asset for many years. However, harsh environments and abuse can damage ThinkPad systems since they are not intended to withstand extreme temperatures, dust, shock, or other severe physical environments. ThinkPad systems should not be used in unsuitable environments. For example, a ThinkPad system should not be used in non-stationary environments, such as in-vehicle installations, without additional casing or shock dissipation. IBM warrants that the ThinkPad system will conform to its Official Published Specifications when used in a suitable physical operating environment.
For information on rugged computers available from IBM, refer to:
http://www.ibm.com/pc/us/networking/wireless or contact your IBM industry sales specialist.
Air Temperature: 0 to 8,000 ft
Operating: 5 degrees to 35 degrees C (41 degrees to 95 degrees F) (without diskette)
Operating: 10 degrees to 35 degrees C (50 degrees to 90 degrees F)(with diskette)
System off: 5 degrees to 43 degrees C (41 degrees to 110 degrees F)
Storage/shipment: -20 degrees to 60 degrees C (-4 degrees to 140 degrees F)
Wet bulb (maximum): 29.4 degrees C (85 degrees F)
Air Temperature: 8,000 to 10,000 ft
Operating: 5 degrees to 31.3 degrees C (41 degrees to 88 degrees F) (without diskette)
Operating: 10 degrees to 31.3 degrees C (50 degrees to 88 degrees F) (with diskette)
System off: 5 degrees to 43 degrees C (41 degrees to 110 degrees F)
Storage/shipment: -20 degrees to 60 degrees C (-4 degrees to 140 degrees F)
Wet bulb (maximum): 25.7 degrees C (78 degrees F)
Without frosting or condensing
NOTE: The maximum temperature when system on is linearly decreased from 8,000 ft to 10,000 ft.
RELATIVE HUMIDITY
Operating: 8% to 95% (without diskette)
Operating: 8% to 80% (with diskette)
Storage/shipment: 5% to 95%
ALTITUDE
10,000 ft maximum (3,048 m)
AGENCY APPROVALS
System Unit
FCC Class-B certified to comply with FCC Rules, Part 15
VCCI CLASS 2 (0 db)
CE Mark
CB Report
UL-1950
C-UL
IEC950
NOM
SASO
MPR-II
SMA AS/NZS 3548
HARDWARE REQUIREMENTS:
SOFTWARE REQUIREMENTS:
The following operating systems support the IBM ThinkPad 560X HPA model. Refer to the LIMITATIONS section for support issues unique to each operating system.
IBM PC DOS 7, J7.0/V
IBM OS/2 Warp 4
MS-DOS Version 6.22
Microsoft Windows 95
Microsoft Windows Version 3.11/J3.1
Microsoft Windows for Workgroups 3.11
Microsoft Windows NT Workstation 4.0
NOTE: Previous versions of the above operating systems are not supported. For example, PC DOS 6.3, OS/2 2.11, Microsoft Windows 3.0, MS DOS 6.0, and more.
System Software Supported
IBM OS/2 LAN Server Entry Version 4.0
IBM OS/2 LAN Server Advanced Version 4.0
IBM Communications Manager/2 Version 1.11
IBM Database/2 OS/2 Version 1.2
Client function only was tested.
COMPATIBILITY:
COMPATIBILITY AND SUPPORTED PRODUCTS
Refer to the Sales Manual pages, or the External Attachment pages, or contact your IBM representative, for a list of supported features and options and compatible IBM and vendor software. The Sales Manual is updated periodically.
The IBM ThinkPad 560X HPA model systems contain BIOS/Easy Setup/Diagnostics in their Flash ROM and also provide a GUI to set up the system and power management features for OS/2 and Windows users. BIOS provides the hardware instructions and interfaces designed to maintain compatibility with many software programs currently operating under
DOS and OS/2 on the Personal Computer XT, Personal Computer AT, and the PS/2 family.
LIMITATIONS:
WINDOWS 95 LIMITATIONS
When suspend is attempted with a USB camera attached, the suspend will fail and the camera will be disabled. If this happens, unplug the camera from the USB port and plug it in again. The camera will then be re-enabled.
When one CardBus card is already configured in the system slot or port replicator slot, the second CardBus card must be configured using the system icon in Control Panel. The second CardBus card cannot be configured automatically.
OS/2 LIMITATIONS
When using Warp Version 4, FixPak FX_M002, or later, is required.
Hibernation is not supported when the drive is formatted in HPFS on a system that has more than 64 MB of memory.
OS/2 Digital Video Player may fail to play some AVI format video files.
Switching the display devices from CRT to LCD is not supported in 1280 x 1024 or 1600 x 1200 resolutions.
If the COM port is configured correctly, but does not work, do the following:
Go to System Setup
Select Hardware Manager
Select Folder from the menu item
Select Properties
Under the default pulldown menu, select "NO HARDWARE DETECTION" (or change the setting if "NO HARDWARE DETECTION" is already selected)
Go to ThinkPad Configuration
Set up COM port as you want
Reboot the system
Video window does not fit in the frame, when using 640 x 480 desktop with expansion.
Customer work around:
1. Do not use Screen Expansion or
2. Use 800 x 600 screen
Screen sometimes freezes after changing video vertical refresh rate.
Customer work around:
Boot twice after refresh rate is changed
Use refresh rate change panel in OS/2 itself
WINDOWS NT WORKSTATION LIMITATIONS
Hibernation is not supported in Windows NT 4.0 when the drive is formatted for NTFS.
SUSPEND/RESUME LIMITATIONS
RI resume is only supported in CardSoft mode with CardWorks under Windows 95.
The system will go to suspend if any PCMCIA communication cards, including the following, are used.
IBM 3270 Emulation Credit Card Adapter
IBM 5250 Emulation Credit Card Adapter
IBM Token-Ring 16/4 Credit Card Adapter
IBM Credit Card Adapter for Ethernet
Do not remove or install PC cards during suspend mode.
If the system is suspended/resumed during the following operations, unpredictable results may occur.
Audio record or playback
Video record or playback
Playback of MPEG file, AVI file, video CD, CD-i
Active communications (PCMCIA modem) in OS/2 applications may hang
DOS games
Under Window NT 4.0, ATA cards do not go into suspend/hibernate if the ATA card is mounted in AC mode.
OTHER LIMITATIONS
LANDesk Client Manager (LDCM) cannot be installed if NetFinity has already been installed. NetFinity and LDCM may conflict with each other.
When USB is disabled/enabled by Windows 95 Device Manager, the system needs to be restarted. If the system is not restarted, suspension/hibernation may cause the system to hang or halt.
The Windows 95 Control Panel should be used to stop PC Cards before entering suspend. If a PC Card is stopped with CardWizard before entering suspend, CardWizard may not recognize the PC Card status correctly, which may cause mis-operation if the PC Card is removed from the slot.
When using communication cards, it is recommended to set the Power Management Mode to "High performance" or "Max (in Customized)." Otherwise, some communication cards may fail.
CardBus cards which do not support CCLKRUN# may not work correctly.
PCMCIA LIMITATIONS
PC card point enablers may write directly to the hardware, bypassing Socket and Card Services. Writing directly to the hardware can cause problems that cannot be anticipated. Point enablers can also interfere with client device drivers that communicate with Socket and Card Services. Additional customer testing in the specific environments is recommended.
When installing two type II PCMCIA communications cards in the PCMCIA slot, there may be cable interference that allows only one card to be used.
When using an IBM PCMCIA Token-Ring card under Windows NT 4.0, use the Token-Ring device driver IBM provides, not the Microsoft native PCMCIA Token-Ring driver.
WINDOWS 95
If CardBus card is in use, no other PCMCIA card may be hot plugged.
A newly inserted CardBus PC Card may not be recognized correctly by Windows 95 (Windows 95 may mistake it for a previously installed CardBus PC card). If this happens, do the following:
Open My Computer, Control Panel, and then System folder.
Click on the Device Manager Tab.
Select the device that is no longer being used.
Remove it.
Restart the system.
CardWorks does not work on Windows 95 OSR0.
If "TDK Network Flyer CardBus LAN Adapter" (TDK 100Base CardBus Card) is used in the ThinkPad Enhanced Port Replicator CardBus slot, the properties need to be changed as follows:
Open "Control Panel"
Open "Network"
Select "TDK Network Flyer CardBus LAN Adapter" in installed network components list
Then click "Property," so TDK LAN adapter property box will appear
Click "Advanced"
Select "Burst Length" in Property
And change a Value to 4 DWORD
Then click "OK"
Click again "OK"
And restart a computer
WINDOWS NT
Multifunction PC cards are not supported in the system.
RI resume is not supported with CardWizard under Windows NT 4.0.
3270 Emulation card and 5250 Emulation card do not work with CardWizard under Windows NT 4.0.
ATA Boot is not supported under Windows NT 4.0.
ZV Card is not supported under Windows NT 4.0.
OS/2
CardBus PC Cards are not supported in the system.
ZV Card is not supported under OS/2.
OTHER TIPS AND HINTS
Video performance will be reduced when operating under the 64 K or 16 M color mode.
The system is designed so that the customer may install or remove the PCMCIA card without turning off the system if the PCMCIA card supports this function. Refer to the instructions that come with the PCMCIA card.
PLANNING INFORMATION
CABLE ORDERS: All cables are included with the system.
INSTALLABILITY: The IBM ThinkPad 560X HPA model systems require about 20 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install other memory and other optional features.
SECURITY, AUDITABILITY, AND CONTROL
STANDARD SECURITY FEATURES: The electronic personalization feature is like a name tag on your ThinkPad computer. Your name, contact address, or phone number can be displayed on the screen when the system is turned
on. This helps in case the ThinkPad computer is misplaced. The personal data is stored in the system's non-volatile memory and is displayed with a password prompt.
Passwords
A power-on password (POP) protects the system from unauthorized use.
If a POP is set, the password prompt appears:
Each time the system is turned on
When the system is returned to normal operation from suspend mode
A HDD Password (HDP) protects HDD data from unauthorized users.
Once the HDP is set, data on the HDD cannot be accessed without the correct HDP. Because the HDP is stored on the HDD, the data remains protected even if the HDD is removed to another system. The HDP password prompt appears:
Each time the system is turned on
When the system is returned to normal operation from suspend mode
The user can attach a Compu-Lock, Kensington lock, or similar device to the keyhole on the back of the computer. This prevents the keyboard from opening and secures the internal devices under the keyboard. It also allows tethering the system to an immovable object to make it secure.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
TERMS AND CONDITIONS
US, AP, LA
This product is available for purchase under the terms of the IBM hardware products are manufactured from new parts. used parts. In some cases, the hardware product may have been previously installed. Regardless, IBM's warranty terms apply.
US
IBM CREDIT CORPORATION FINANCING: Yes
US, AP, LA, CAN
LIMITED WARRANTY PERIOD:
SYSTEM HARDWARE:
One year limited warranty (1)
NOTE: (1) For information regarding IBM's statement of limited warranty, call the IBM HelpCenter at 800-772-2227. Copies available upon request.
SYSTEM BATTERY:
One year
LICENSING:
IBM programs are licensed under the terms and conditions of the IBM License Agreements that ship with the system. Non-IBM programs are available from IBM under the terms provided by the program supplier.
AP - JAPAN
LIMITED WARRANTY PERIOD (JAPAN):
System Hardware - One year
System Battery - One year
WARRANTY SERVICE SUPPORT CATEGORY (JAPAN): ICS - IBM Courier Service
ALTERNATIVE SERVICE: IBM On-Site Service (IOS).
This IOS warranty service alternative is not available as an International Travelers Hardware Warrant Service Offering.
MAINTENANCE SERVICE: IOS.
ICS - IBM Courier Service
Enhanced Maintenance Service: Yes
International Enhanced Maintenance Service: Yes JAPAN
US, AP, LA, CAN
WARRANTY SERVICE
Customer Carry-in Repair (CCR) or ThinkPad EasyServ: Warranty service for the IBM ThinkPad 560X HPA model will be provided by ThinkPad EasyServ or Customer Carry-in to an authorized dealer/remarketer.
ThinkPad EasyServ is a courier repair service in which the ThinkPad system will be picked up at the customer's location and delivered to a IBM designated repair location. The repair location will repair the system and return it to the customer. Charges for the courier service will be paid by IBM.
If warranty service is required, the customer should call the IBM HelpCenter at 800-772-2227, in the U.S. The HelpCenter will assist the user with problem isolation for both hardware and software. Should a hardware problem be identified the HelpCenter will arrange for a courier to pick up the system for overnight delivery (where available) to the repair location. Most repairs should be made the same day the system is received at the repair location. Customers should keep the original shipping carton for shipping to the repair location. If the original shipping carton is not available, the courier will deliver a shipping carton and return to pick up the system for delivery to the repair location.
ThinkPad EasyServ is available in the U.S., Canada, and Mexico.
INTERNATIONAL WARRANTY SERVICE: Customers who travel or need to move products to another country will be able to register the products for IBM International Warranty Service. Upon registering with the International Warranty Service Office (IWSO), IBM will issue an International Warranty Service Certificate that will be honored virtually worldwide,
where IBM or IBM resellers sell and service IBM PC products. During the original warranty period, customers will be provided service through the service delivery methods available for their specific IBM system in the servicing country.
For more information on IBM International Warranty Service in the United States and Canada, or to register your IBM PC systems, contact IBM at 800-IWS-7426 (497-7426). Reference IBM International Warranty Service announcement letter PCC94-516 or Marketing Announcement 694-028, dated October 17, 1994.
Alternative Service
US
IBM ThinkPad EasyServ On-site - 8:00 a.m. to 5:00 p.m., Monday through Friday, next business day, excluding holidays. This offering is available as a warranty upgrade for customers that have a minimum of 50 ThinkPad systems within their enterprise locations, and are located within a 50 mile radius of selected U.S. metropolitan locations.
US, AP, LA, CAN
Maintenance Service
CCR OR THINKPAD EASYSERV Maintenance service for the IBM ThinkPad 560X HPA model will be provided by ThinkPad EasyServ or CCR to an authorized dealer/remarketer.
LA, CAN
ThinkPad EasyServ Maintenance Agreement
This is a courier repair service in which the ThinkPad system will be picked up at the customer's location and delivered to an IBM designated repair location. The repaired machine will be returned to the customer. Charges for the courier service will be paid by IBM.
US
ThinkPad EasyServ -- is a courier repair service in which the ThinkPad system will be picked up at the customer's location and delivered to an IBM designated repair location. The repaired machine will be returned to the customer. Charges for the courier service will be paid by IBM.
ThinkPad EasyServ Plus -- provides IBM ThinkPad EasyServ repair service for two years after the product limited warranty has ended. This option provides up to five years of service from the date of product purchase. ThinkPad EasyServ Plus must be purchased during the original product limited warranty period.
ThinkPad EasyServ On-site -- 8:00 a.m. to 5:00 p.m., Monday through Friday, next business day, excluding holidays. This offering provides on-site service during the limited warranty period and for an additional two years providing up to five years from the date of product purchase. EasyServ On-site is available to customers that have a minimum of 50 ThinkPad systems within their enterprise locations, and are located within a 50 mile radius of selected U.S. metropolitan locations. ThinkPad EasyServ On-site must be purchased during the original product limited warranty period.
US, AP, LA, CAN
IBM Per Call Service
In the U.S., this is only available through ThinkPad EasyServ.
NOTE: Non-IBM products installed in a IBM ThinkPad 560X HPA model either on Warranty or Maintenance Service may be serviced by IBM. Additional service support charges may apply. In the U.S., these Non-IBM products may be serviced by ThinkPad EasyServ.
WARRANTY SERVICE: CCR to an authorized IBM dealer or ThinkPad EasyServ
ALTERNATE SERVICE: CCR or ThinkPad EasyServ
MAINTENANCE SERVICE: CCR or ThinkPad EasyServ Maintenance Agreement
RENTAL SERVICE: None
USAGE PLAN MACHINE: No
IBM HOURLY SERVICE RATE CLASSIFICATION: One
VOLUME MAINTENANCE OPTION: No
MID-RANGE SYSTEM OPTION:
EXTENDED MAINTENANCE OPTION: No
CENTRAL FACILITY MAINTENANCE SERVICE (CFMS) OPTION: No
When a type of service involves the exchange of a Machine part, the replacement may not be new, but will be in good working order.
RENTAL OFFERING: No
US, AP, LA, CAN
PRODUCT AVAILABLE: Yes
FIELD-INSTALLABLE FEATURES: Yes
MODEL CONVERSIONS: No
CUSTOMER SET UP: Yes
GRADUATED CHARGES: No
LICENSED INTERNAL CODE: No.
US, AP, LA
EDUCATIONAL ALLOWANCE:
AP, LA
None.
US, AP, LA, CAN
ADDITIONAL EXTERNAL ATTACHMENT
COMPATIBILITY AND DEVICES SUPPORTED
The IBM ThinkPad 560X HPA model is designed to be compatible with the following peripherals and software products that run on other IBM Personal Systems Group systems. Other peripherals may also work, but have not been tested by IBM.
For the latest information on IBM options available for the ThinkPad 560X models and any other ThinkPad computer, please see our Web page at:
"http://www.ibm.com/pc/us/options" for the USA
"http://www.ibm.com/pc/europe/options" for EMEA
US, CAN
In the US and Canada, the Fax Back service for IBM options is available at 800-IBM-3395.
In addition to options offered directly by IBM, ThinkPad Proven vendor products have been certified by the vendor to meet IBM specifications. For a list of these products, refer to the Web site at:
http://www.ibm.com/pc/us/thinkpad/proven
OPTIONAL FEATURES
ANNOUNCED OPTIONAL FEATURES for US/CAN/LA/AP-S:
|
Description |
Feature code |
Part Number |
|
IBM ThinkPad Enhanced Port Replicator |
11J8997 | |
|
IBM ThinkPad 560 Port Replicator |
1808 |
46H4209 |
|
IBM ThinkPad 560 Li-Ion battery Pack |
1806 |
46H4206 |
|
IBM ThinkPad External Battery Charger |
11J8985 | |
|
IBM ThinkPad 560 4.0GB Hard Disk Drive |
02K0501 | |
|
IBM ThinkPad 560 2.1GB Hard Disk II |
45H8783 | |
|
IBM ThinkPad 64 bit 8MB Memory EDO SO DIMM |
3284 |
92G7340 |
|
IBM ThinkPad 64 bit 16MB Memory EDO SO DIMM |
3285 |
92G7341 |
|
IBM ThinkPad 64 bit 32MB Memory EDO SO DIMM |
3286 |
92G7342 |
|
IBM ThinkPad 64 bit 64MB Memory EDO SO DIMM |
76H0268 |
NOTE: Hard drives are dealer/service installable only.
Description
Available Options
|
Description |
Feature Code |
Part Number |
|
IBM Enhanced Keyboard with TrackPoint II - Black |
3056 |
13H6705 |
|
IBM Standard 104-key Keyboard - Black |
8168 |
76H0109 |
|
IBM ThinkPad 56W AC Adapter (2 pin) AP,USA,Can,LA |
83H6739 | |
|
IBM Black Sleek Mouse |
12J3615 | |
|
IBM PS/2 Minature Mouse |
5443 |
07G0033 |
|
IBM PS/2 Numeric Keypad |
5445 |
07G0032 |
|
IBM PS/2 Keyboard/Mouse Connector |
3145 |
54G0441 |
|
IBM TrackPoint Caps |
8107 |
39H1354 |
PCMCIA DEVICES
IBM ThinkPad 560X HPA model systems conform to the PCMCIA Release 2.1specification.
PCMCIA CARD SUPPORT
This list does not include all the products that may run on the IBM ThinkPad systems. IBM has not evaluated the OEM (Original Equipment Manufactures) products and makes no comments or judgements about their functions, quality or performance, or country certification requirements. Listed products may not be available in all countries.
PCMCIA 28.8 KBPS INTERNATIONAL DATA/FAX MODEM
USA AND CANADA
|
Description |
Part Number |
|
United States and Canada |
42H4319 |
AP COUNTRIES
|
Description |
Part Number |
|
Australia |
42H4330 |
|
New Zealand |
42H4331 |
|
Description |
Feature Code |
Part Number |
|
IBM ThinkPad Enhanced Port Replicator |
11J8997 | |
|
IBM ThinkPad 560 Port Replicator |
E143 |
46H4219 |
|
IBM ThinkPad 560 Li-Ion Battery Pack |
E142 |
46H4213 |
|
IBM ThinkPad 56W AC Adapter - Japan |
12J2453 | |
|
IBM ThinkPad External Battery Charger w/o line cord |
11J8985 | |
|
IBM ThinkPad 560 4.0GB Hard Disk Drive |
02K0501 | |
|
IBM ThinkPad 560 2.1GB Hard Disk II |
45H8783 | |
|
IBM ThinkPad 64 bit 8MB Memory EDO SO DIMM (3V) |
3284 |
92G7340 |
|
IBM ThinkPad 64 bit 16MB Memory EDO SO DIMM(3V) |
3285 |
92G7341 |
|
IBM ThinkPad 64 bit 32MB Memory EDO SO DIMM (3V) |
3286 |
92G7342 |
|
IBM ThinkPad 64 bit 64MB Memory EDO SO DIMM (3V) |
76H0268 | |
|
IBM TrackPoint III caps |
8107 |
39H1354 |
|
IBM PS/2 Miniature Mouse |
5443 |
07G0033 |
|
IBM PS/2 Numeric Keypad |
5445 |
07G0032 |
|
IBM PS/2 Keyboard/Mouse Connector |
1797 |
06G8619 |
NOTE: Hard drives are dealer/service installable only.
EMEA
THINKPAD 560X - EMEA SUPPORTED OPTIONS & ACCESSORIES
EMEA ONLY INFORMATION IBM ThinkPad 560X HPA model
THINKPAD 560X SUPPORTED OPTIONS
NOTE: Items not listed as country specific are EMEA wide options.
|
Description |
Order p/n |
|
8MB EDO SO-DIMM (3.3V 64-bit non-parity) |
92G7340 |
|
16MB EDO SO-DIMM (3.3V 64-bit non-parity) |
92G7341 |
|
32MB EDO SO-DIMM (3.3V 64-bit non-parity) |
92G7342 |
|
64MB EDO SO-DIMM (3.3V 64-bit non-parity) |
76H0268 |
|
IBM ThinkPad 560 2.1GB Hard Disk Drive II |
45H8783 |
|
IBM ThinkPad 560 4.0GB Hard Disk Drive II |
02K0501 |
|
IBM ThinkPad 56W AC Adapter w/o line cord |
83H6739 |
|
IBM ThinkPad External Battery Charger w/o line cord |
11J8985 |
|
IBM ThinkPad 560 Li-Ion Battery Pack |
46H4206 |
|
IBM ThinkPad 560 UltraPortable Carrying Case |
TO560CC |
|
IBM ThinkPad 560 UltraPortable Portfolio Case |
TO560PC |
|
IBM Keyboard/Mouse Connector (EMEA) |
06G8619 |
|
IBM Miniature Mouse (Black) |
07G2072 |
|
IBM TrackPoint III Spare Caps |
TPPOINT |
|
IBM ThinkPad 560 Port Replicator |
46H4218 |
|
IBM ThinkPad Enhanced Port Replicator |
11J8997 |
NOTE: Hard drives are dealer/service installable only.
NOTE: An appropriate country specific line cord should be ordered with these options. Please refer to your IBM Authorized Dealer or IBM Representative for details.
PCMCIA COMPATIBILITY
IBM ThinkPad 560X systems conform to the PCMCIA PC Card Standard Release 2.1.
IBM THINKPAD 560X VENDOR SOFTWARE COMPATIBILITY
IBM tests a large number of commonly used and available applications for compatibility with its ThinkPad systems, using supporting operating systems and configurations. In general the user can expect that most vendor applications designed to run on supported operating systems and Intel-compatible system architectures should be compatible with a ThinkPad system. Some configurations, however, may not be compatible.
IBM does not warrant or support vendor software products, nor guarantee compatibility of those products with IBM systems. Please refer to the applicable warranty and license terms provided by the respective vendors.
EXTERNAL ATTACHMENT
IBM ThinkPad 560X systems support the following industry standard interfaces:
Enhanced Parallel Port (EPP) and IEEE-1284 (ECP) compatible (commonly used by the majority of desktop printers, plotters, etc.)
IEEE-1284-A Type 25-pin D-Sub Connector (female)
Serial Port, EIA/TIA-232-E Interface-16550 compatible (commonly used by external modems, external IR attachments, scanners, etc.)
9-pin D-Sub Connector (male)
Video Port (External Display) connector (commonly used to attach external CRT monitors)
15-pin D-Sub Connector
VESA DDC2B compliant interface
PCMCIA (commonly used for a large range of PCMCIA (PC) Cards used as modems, network adaptors, extra memory, etc.)
Standard two bay PCMCIA connector
Conforms to PCMCIA PC Card Standard Release 2.1 specification
One Type III or two Type I or II cards may be used (see LIMITATIONS section for more information)
Support for the new Zoomed Video (ZV) adapters
Infrared port (commonly used to transfer files between similarly equipped systems, to wirelessly attach devices, etc.)
IRDA compliant, up to 4 Mbps serial two-way communications
Keyboard/Mouse/Numeric Keypad Connector
Standard 6-pin connector
Requires IBM Keyboard/Mouse Connector for simultaneous keyboard/mouse connection
Stereo Audio Out Connector (used to attach headphones or powered external speakers)
Standard 1/8" jack
Stereo line-in and mono Microphone connector (multiplexed by system)
Port Replicator Connector
Allows connection to the IBM ThinkPad 560 Port Replicator, the IBM 380 Port Replicator or the IBM ThinkPad Enhanced Port
Replicator.
PARTS:
IBM THINKPAD 560X HPA MODEL
SERVICE PARTS The following recommended spare parts inventory for the announced product(s) may be ordered from the IBM National Parts Center. The Service Parts Stocking Guide is intended to assist in planning Service Parts Stocking Requirements. The quantity field represents recommended parts stocking for each 1000 units. These part numbers are subject to change. Please refer to the HMM for this machine to get an updated list of FRU part numbers.
SERVICE PARTS PRICE/WARRANTY HANDLING SCHEDULE
NOTE: * denotes parts that have been previously priced.
|
Part Number |
Part Name |
Exchange Handling |
|
12J1690 * FRU |
BASE COVER ASM (TP 560X) |
EXCHANGE |
|
12J1691 * FRU |
PC CARD COVER |
SCRAP |
|
12j1692 * FRU |
FDD CONNECTOR COVER |
SCRAP |
|
46H4131 * FRU |
DIMM COVER |
SCRAP |
|
46H4133 * FRU |
SPEAKER ASM |
SCRAP |
|
12J1696 * FRU |
CARDBUS SLOT |
SCRAP |
|
46H4135 * FRU |
BRACKET BATTERY GUIDE |
SCRAP |
|
05K2615 * FRU |
FPC HDD |
RETURN |
|
46H4137 * FRU |
BRACKET HDD |
SCRAP |
|
46H4138 * FRU |
KNOB POWER SWITCH |
SCRAP |
|
05K4730 FRU |
KEYBOARD BEZEL ASM DSTN(HPA) |
SCRAP |
|
46H4145 * FRU |
EMI SPRING |
SCRAP |
|
05K4643 * FRU |
SHIELD BRACKET I/O |
SCRAP |
|
46H4150 * FRU |
SHEET KEYBOARD |
SCRAP |
|
12J1693 FRU |
LOGIC CARD ASM P200 (PLANAR) |
RETURN |
|
05K3112 * FRU |
DC-DC CARD |
RETURN |
|
12J1699 * FRU |
LCD PANEL ASM 12.1 DSTN(HPA) |
RETURN |
|
46H4151 * FRU |
RUBBER CAP I/O |
SCRAP |
|
12J1695 * FRU |
RTC BATTERY |
RETURN |
|
83H7080 * FRU |
HDD ASM 2.1GB WITH SPACER |
RETURN |
|
46H4144 * FRU |
MAIN BATTERY PACK |
RETURN |
|
10H4056 * FRU |
EXTERNAL FDD ASM (2 MODE) |
RETURN |
|
39F2086 * FRU |
EXTERNAL FDD ASM (3 MODE) |
RETURN |
|
12J1711 FRU |
CABLE EXTERNAL FDD |
SCRAP |
|
11J8974 * FRU |
AC ADAPTER 56W (2 PRONG) |
RETURN |
|
11J8956 * FRU |
AC ADAPTER 56W (3 PRONG) |
RETURN |
|
* FRU |
POINTING STICK CAP SET III |
SCRAP |
|
12J0808 * FRU |
SCREW KIT |
SCRAP |
|
66G5046 * FRU |
SCREW CAP |
SCRAP |
|
11J8919 * FRU |
SCREW CAP REAR |
SCRAP |
|
12J1602 * FRU |
PORT-REPLICATOR |
RETURN |
|
97H3917 * FRU |
M2.5xL4 (nylon coat) |
SCRAP |
|
97H3918 * FRU |
M2.5xL7 (nylon coat) |
SCRAP |
|
97H3919 * FRU |
M2.5xL12 (nylon coat |
SCRAP |
|
FRU KEYBOARD ASM | ||
|
02K4389 |
US ENGLISH |
SCRAP |
|
02K4390 |
UK ENGLISH |
SCRAP |
|
02K4391 |
GERMAN |
SCRAP |
|
02K4392 |
FRENCH |
SCRAP |
|
02K4393 |
ITALIAN |
SCRAP |
|
02K4394 |
DUTCH |
SCRAP |
|
02K4395 |
DANISH |
SCRAP |
|
02K4396 |
SPANISH |
SCRAP |
|
02K4397 |
NORWEGIAN |
SCRAP |
|
02K4398 |
SWISS |
SCRAP |
|
02K4399 |
SWEDISH/FINNISH |
SCRAP |
|
02K4400 |
BELGIAN |
SCRAP |
|
02K4401 |
PORTUGUESE |
SCRAP |
|
02K4402 |
ARABIC |
SCRAP |
|
02K4403 |
HEBREW |
SCRAP |
|
02K4404 |
TURKISH |
SCRAP |
|
02K4405 |
GREEK |
SCRAP |
|
02K4406 |
LATIN SPANISH |
SCRAP |
|
02K4407 |
CANADIAN FRENCH |
SCRAP |
|
02K4408 |
RUSSIAN |
SCRAP |
|
02K4409 |
JAPANESE |
SCRAP |
|
02K4410 |
KOREAN |
SCRAP |
|
12J1703 FRU |
INVERTER DSTN (HPA) |
SCRAP |
|
12J1700 FRU |
COVER SET DSTN (HPA) |
SCRAP |
|
12J1701 FRU |
CABLES FOR DSTN (HPA) |
SCRAP |
|
12J1702 FRU |
SLIDE KNOB DSTN (HPA) |
SCRAP |
|
46H4165 FRU |
SHIELD SHET DSTN(HPA)/TFT(LG) |
SCRAP |
|
46H4160 * FRU |
LCD SCREWS |
SCRAP |
|
11J9663 * FRU |
HINGES FOR HPA/TFT |
SCRAP |
|
42H2767 * FRU |
DIMM 8MB |
RETURN |
|
42H2768 * FRU |
DIMM 32MB |
RETURN |
|
42H2769 * FRU |
DIMM 32MB |
RETURN |
|
85G1529 * FRU |
HEADSET |
SCRAP |
|
66G7871 * FRU |
MICROPHONE |
SCRAP |
|
95F5723 * FRU |
PS/2 MINIATURE MOUSE |
SCRAP |
|
84G2531 * FRU |
I/F CABLE TO SYSTEM FOR KB |
SCRAP |
|
84G2532 * FRU |
I/F CABLE TO KB FOR KEYPAD |
SCRAP |
|
84G6474 * FRU |
MINI-DIN TO MINI-DIM CABLE |
SCRAP |
|
54G0444 * FRU |
KEYBOARD/MOUSE CABLE |
SCRAP |
|
SERVICE TOOLS | ||
|
35G4703* |
PC Test Card |
SVC Tool |
* = Already released.
TOOLS AND TEST EQUIPMENT: No unique tools or test equipment are required.
Service Support for end user customers will be provided by the IBM PC HelpCenter at 1-800-772-2227 in the U.S.A. Dealers are requested to call 1-800-426-7763 for Service support in the U.S.A.
TERMS AND CONDITIONS
RETURNS POLICY: IBM ThinkPad 560X HPA model Returns Policy: The announced products are eligible for returns as stated in the Inventory Adjustment Section of the IBM Business Partner Agreement. A Remarketer's inventory adjustment returns are limited up to a total of 10% of their prior quarter's net billings. The handling charge has been eliminated on returned product for the first 5% of the prior quarter's net billings. Any additional return (up to a total of 10%) will be subject to the standard 3% handling charge. Refer to PCC94-306, dated June 23,1994, for further details.
For IBM Personal Computer features and options, the quarterly inventory adjustment returns limit is 15%, based on the prior quarter's net billed revenue (15% closed carton, of which 1% may be open carton). Refer to IBM PC Company Announcement PCC97-411, dated September 11, 1997, for further details.
Returns due to damage, IBM error, and mechanical/policy replacements are handled according to the IBM Personal Computer Company Returns Policy. Please contact your IBM PC Company returns representative for further information, at 800-IBM-3387.
PRICE PROTECTION: The announced product is a Category 1 product(s) and is eligible for Full Inventory Price Reduction Credit.
LICENSING: IBM programs are licensed under the terms and conditions of the IBM License Agreements that ship with the system. Non-IBM Programs are available from IBM under the terms provided by the program supplier.
REMARKETER REPORTING: Inventory and sales data reporting are required on the announced product in order to be eligible for Inventory Price Reduction Credits and Returns (Inventory Adjustments).
PERSONAL COMPUTER RESELLERS AND DISTRIBUTORS: This product is available to IBM authorized personal computer resellers who add value under the terms and conditions of the IBM Business Partner Agreement.
PERSONAL COMPUTER RESELLERS & PERSONAL COMPUTER DISTRIBUTORS: This product is available to IBM Authorized Personal Computer Resellers and Personal Computer Distributors under the terms and conditions of the IBM Business Partner Agreement.
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General Information | |
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Date Created |
26-01-98 | |
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Last Updated |
13-01-99 | |
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Revision Date |
13-01-2000 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 560X | |
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Machine Type |
2640 | |
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Model |
various | |
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