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Service Hints & Tips

Document ID: RMIE-3HWCLG

IBM PC730/PC750 - Matrox driver install requests wrong disk

Applicable to: World-Wide

Symptom:
During the installation of the Matrox Millennium video device drivers for OS/2 WARP Connect, the installation program may request a diskette with a volume label of "MGA OS/2 Driver Diskette" to be placed in drive A:.

The Matrox Millennium device drivers for OS/2 diskette volume label does not match the diskette being requested. The installation process must be aborted.

Problem Isolation Aids:
The volume label being requested during the installation process is actually the diskette label name that should be applied to the diskette with a label for external identification.

The Matrox device driver diskette may not contain a volume label at all after creating the diskette with the Diskette Factory. Check the diskette label using the CHKDSK A: command. The correct volume name for the Matrox driver diskette should be "OS2."

Fix:
After creating the Matrox Millennium video device diskette from the Diskette Factory, use the LABEL command at an OS/2 prompt to assign a volume name of "OS2" to the diskette.

Search Keywords

Hint Category

Hardware Installation/Configuration, Video

Date Created

07-03-96

Last Updated

25-02-99

Revision Date

25-02-2002

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6877, 6887

Model

Various

TypeModel

Retain Tip (if applicable)

H132788

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