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Service Hints & Tips

Document ID: GSMH-3AFHA3

IBM PC100/PC140 - Numeric error codes

Applicable to: World-Wide

Numeric Error Codes
In the following index, "X" can represent any number.

Error Code

FRU/Action

02X

1. SCSI Adapter

08X
Check SCSI terminator installation.

1. SCSI Cable
2. SCSI Terminator
3. SCSI Device
4. SCSI Adapter

101
Interrupt failure.

1. System Board

102
Timer error.

1. System Board

106

1. System Board

110
System board parity error.

1. Memory Module
2. System Board

111
I/O channel parity error.

1. Reseat adapters
2. Any Adapter
3. System Board

114
External ROM checksum error.

1. Memory Module
2. System Board

129
Internal cache test error.

1. Processor
2. L2 Cache Memory
3. System Board

151
Real-time clock failure.

1. System Board

161
Bad CMOS battery.

1. Run Setup
2. Clock Battery
3. System Board

162
And unable to run diagnostics.

1. Diskette Drive
2. System Board
3. Diskette Drive Cable

162

1. Run Setup
2. Clock Battery
3. System Board

163
Clock not updating or invalid time set.

1. Time and Date Set?
2. Clock Battery
3. System Board

164
Post detected a base memory or extended memory size mismatch error.

1. Run setup. Check System Summary menu for memory size change.
2. Run the Extended Memory Diagnostic tests.

17X, 18X

1. C2 Security

175

1. Riser Card
2. System Board

176

1. Covers were removed from the computer.

177
Corrupted Administrator Password.

1. Riser Card
2. System Board

178

1. Riser Card
2. System Board

183

1. Enter the administrator password

184
Password removed due to check-sum error.

1. Enter new password

185
Corrupted boot sequence.

1. Set configuration and reinstall the boot sequence.

186

1. Riser Card
2. System Board

189

1. More than three password attempts were made to access the computer.

1XX
Not listed above

1. System Board

201
Memory data error.

1. Memory Module
2. System Board

225

1. Unsupported Memory

229
External cache test error.

1. L2 Cache Memory
2. System Board

262
POST detected a base memory or extended
memory type error.

1. Run Setup. Check System Summary menu for memory type change
2. Run the Extended Memory Diagnostic tests

301

1. Keyboard
2. Keyboard Cable
3. System Board

303
With an 8603 error.

1. Mouse
2. Keyboard
3. Keyboard Cable
4. System Board

303
With no 8603 error.

1. Keyboard
2. Keyboard Cable
3. System Board

3XX
Not listed above.

1. Keyboard
2. Keyboard Cable
3. System Board

5XX

1. Display Adapter (if installed)
2. System Board

601

1. Diskette Drive A
2. Diskette Drive Cable
3. System Board

604
And unable to run diagnostics.

1. Diskette Drive A
2. Diskette Drive Cable
3. System Board

604
And able to run diagnostics.

1. Diskette Drive B
2. Diskette Drive Cable
3. System Board

605
POST cannot unlock the diskette drive.

1. Diskette Drive
2. Diskette Drive Cable
3. System Board

662

1. Diskette drive configuration error or wrong diskette drive type, run Set Configuration.

6XX
Not listed above.

1. Diskette Drive
2. System Board
3. External Drive Adapter
4. Diskette Drive Cable
5. Power Supply

762
Math coprocessor configuration error

1. Run Setup
2. Math Coprocessor
3. System Board

7XX
Not listed above.

1. Math Coprocessor
2. System Board

962
Parallel port configuration error.

1. Run Setup
2. Parallel Adapter (if installed)
3. System Board

9XX

1. Printer
2. System Board

1047

1. 16-Bit AT Fast SCSI Adapter

107X
Check SCSI terminaton installation.

1. Check SCSI terminator installation.
2. SCSI Cable
3. SCSI Terminator
4. SCSI Device
5. SCSI Adapter

1101
Serial connector error, possible system board failure.

1. Run Diagnostics

1101, 1102, 1106, 1108, 1109

1. System Board
2. Any Serial Device

1107

1. Communications Cable
2. System Board

1102
Card selected feedback error.

1. Run Diagnostics

1103
Port fails register check.

1. Run Diagnostics
2. System Board

1106
Serial option cannot be turned off.

1. Run Diagnostics
2. System Board

1107

1. Serial Device Cable
2. System Board

1110
Register test failed.

1. Run Diagnostics
2. System Board

1116
Interrupt error.

1. Run Diagnostics

1117
Failed baud rate test.

1. Run Diagnostics

1162
Serial port configuration error.

1. Run Setup
2. Serial Adapter (if installed)
3. System Board

11XX
Not listed above.

1. System Board

1201

1. System Board
2. Any Serial Device

1202, 1206, 1208, 1209, 12XX

1. Dual Async Adapter
2. System Board
3. Any Serial Device

1207

1. Communications Cable
2. Dual Async Adapter

13XX

1. Game Adapter

1402
Printer not ready.

Information only

1403
No paper error, or interrupt failure.

Information only

1404
System board timeout failure.

1. Run Diagnostics

1405
Parallel adapter error.

1. Run Diagnostics

1406
Presence test error.

1. Run Diagnostics

14XX
Not listed above.
Check printer before replacing system board.

1. Printer
2. System Board

15XX

1. SDLC Adapter

1692
Boot sequence error.

1. Run FDISK to ensure at least one active partition is set active.

16XX

1. 36/38 Workstation Adapter

1762
Hard disk drive configuration error

1. Run Setup

1780 (Disk Drive 0)
1781 (Disk Drive 1)
1782 (Disk Drive 2)
1783 (Disk Drive 3)

1. Power Supply
2. Hard Disk Drive
3. System Board
4. Hard Disk Cable
5. Power Supply

1962
Boot sequence error.

1. Possible hard disk drive problem

209X

1. Diskette Drive
2. Diskette Cable
3. 16-bit AT Fast SCSI Adapter

20XX
Not listed above.

1. BSC Adapter
2. Riser Card

21XX

1. SCSI Device
2. 16-bit AT Fast SCSI Adapter
3. Alternate BSC Adapter
4. Riser Card

2401, 2402
If screen colors change.

1. Display

2401, 2402
If screen colors are OK.

1. System Board
2. Display

2409

1. Display

2410

1. System Board
2. Display

2462
Video memory configuration error.

1. Run Setup
2. Video Memory Modules
3. Video Adapter (if installed)
4. System Board

3015, 3040
Check for missing wrap or terminator plug on the adapter.

1. Network Attached?
2. LF Translator
3. Cable Problem
4. PC Network Adapter
5. Riser Card

30XX

1. PC Network Adapter
2. LF Translator
3. Cable Problem?
4. Riser Card

3115, 3140

1. Network Attached?
2. LF Translator
3. Alternate PC Network-Adapter
4. Cable Problem
5. Riser Card

31XX

1. Alternate PC Network Adapter
2. LF Translator
3. Cable Problem?
4. Riser Card

36XX

1. GPIB Adapter
2. Riser Card

38XX

1. DAC Adapter
2. Riser Card

5600

1. Financial System
2. Controller Adapter

5962
CD-ROM configuration error.

1. Run Setup
2. CD-ROM Drive
3. CD-ROM Adapter
4. System Board

62XX

1. 1st Store Loop Adapter
2. Adapter Cable

63XX

1. 2nd Store Loop Adapter
2. Adapter Cable

64XX

1. Network Adapter

71XX

1. Voice Adapter

74XX

1. Display Adapter (if installed)
2. Riser Card

76XX

1. Page Printer Adapter

78XX

1. High Speed Adapter

79XX

1. 3117 Adapter

80XX

1. PCMCIA Adapter

84XX

1. Speech Adapter
2. Speech Control Assy.
3. Riser Card

8601, 8602

1. Pointing Device (Mouse)
2. System Board

8603, 8604

1. System Board
2. Pointing Device (Mouse)

86XX
Not listed above

1. Mouse
2. System Board

89XX

1. PC Music Adapter
2. MIDI Adapter Unit
3. Riser Card

91XX

1. Optical Drive
2. Adapter

96XX

1. SCSI Adapter
2. Any SCSI Device
3. System Board

10101, 10102, 10104
10105, 10106, 10107
10108, 10109, 10111
10112, 10113, 10114
10115, 10116

1. Have customer verify correct operating system device drivers are installed and operational.
2. Modem

10103, 10110, 101171

1. System Board
2. Data/Fax Modem

10117
Not listed above.

1. Check system speaker
2. Check PSTN cable
3. External DAA (if installed)
4. Modem

10118

1. Run Diagnostics and verify the correct operation of the modem slot
2. Modem

10119

1. Diagnostics detected a non-IBM modem
2. Modem

10120

1. Check PSTN Cable
2. External DAA (if installed)
3. Modem

10132, 10133, 10134
10135, 10136, 10137
10138, 10139, 10140
10141, 10142, 10143
10144, 10145, 10146
10147, 10148, 10149
10150, 10151, 10152

1. Modem

10153

1. Data/Fax Modem
2. System Board

101XX
Not listed above.

1. Modem Adapter
2. Data/Fax Modem
3. System Board

10450, 10451, 10490
10491, 10492, 10499
Read/write error.

1. Run Diagnostics
2. Riser Card
3. Hard Disk Drive
4. System Board

10452
Seek test error.

1. Run Diagnostics

10453
Wrong drive type?

Information only

10454
Sector buffer test error.

1. Run Diagnostics

10455, 10456
Controller error.

1. Run Diagnostics

10459
Drive diagnostic command error.

Information only

10461
Drive format error.

1. Run Diagnostics

10462
Controller seek error.

1. Run Diagnostics

10464
Hard Drive read error.

1. Run Diagnostics

10467
Drive non-fatal seek error.

1. Run Diagnostics

10468
Drive fatal seek error.

1. Run Diagnostics

10469
Drive soft error count exceeded.

1. Run Diagnostics

10470, 10471, 10472
Controller wrap error.

1. Run Diagnostics

10473
Corrupt data. Low level
format might be required.

Information only

10480

1. Hard Disk Drive (ESDI)
2. Drive Cable
3. System Board

10481
ESDI drive D seek error.

1. Run Diagnostics

10482
Drive select acknowledgement bad.

1. Run Diagnostics

106X1

1. Check Configuration
2. Ethernet Adapter

10635

1. Power-off computer, wait ten seconds; then
power-on the computer.
2. Ethernet Adapter

10651, 10660

1. Check Cables
2. Ethernet Adapter

106XX
Not listed above.

1. Ethernet Adapter

107XX

1. 5.25-inch External Diskette Drive
2. 5.25-inch Diskette Drive Adapter

112XX
This adapter does not have cache.

1. SCSI Adapter
2. Any SCSI Device
3. System Board

119XX

1. 3119 Adapter

121XX

1. Modem Adapter
2. Any Serial Device
3. System Board

136XX

1. ISDN Primary Rate Adapter
2. System Board

137XX

1. System Board

143XX

1. Japanese Display Adapter
2. System Board

14710, 14711

1. System Board Display Adapter
2. Adapter Video Memory

148XX

1. Display Adapter

14901, 14902
1491X, 14922

1. Display Adapter
2. System Board
3. Display (any type)

14932

1. External Display
2. Display Adapter

16101

1. Riser Card Battery

161XX

1. FaxConcentrator Adapter

164XX

1. 120 MB Internal Tape Drive
2. Diskette Cable
3. System Board

16500

1. 6157 Tape Attachment Adapter

16520, 16540

1. 6157 Streaming Tape Drive
2. 6157 Tape Attachment Adapter

166XX, 167XX

1. Token Ring Adapter
2. System Board
3. Riser Card

18001 to 18029

1. Wizard Adapter
2. Wizard Adapter Memory

18031 to 18039

1. Wizard Adapter Cable

20004

1. Memory Module

206XX

1. SCSI-2 Adapter
2. Any SCSI Device
3. System Board

208XX
Verify there are no duplicate SCSI ID settings on the same bus.

1. Any SCSI Device

210XX XX
Internal bus, size unknown.

210XXX1
External bus, size unknown.

1. SCSI Hard Disk Drive
2. SCSI Adapter or System Board
3. SCSI Cable
4. SCSI ID Switch
(on some models)

Tape Drive amber LED remains on.

1. Tape Drive
2. SCSI Cable (internal)
3. SCSI Adapter or System Board

Tape Drive green "in use" LED fails to come on.

1. Tape Drive
2. SCSI Adapter or System Board
3. SCSI Cable (internal)
SCSI Cable (external)

Tape automatically ejected from drive.

1. Tape Cassette
2. Drive

SCSI ID on rotary switch does not match SCSI ID set in configuration. Verify drive switches inside cover are set to zero.

1. Rotary Switch Circuit Board
2. Circuit Board Cable
3. Tape Drive

Tape sticks/breaks in drive.
Verify the tapes used meet
ANSI standard X3B5.

1. Tape Cassette

212XX

1. SCSI Printer
2. Printer Cable

213XX

1. SCSI Processor

214XX

1. WORM Drive

215XX XC
215XX XD
215XX XE
215XX XU
If an external device, and power-on LED is off, check external voltages.

1. CD-ROM Drive I
CD-ROM Drive II
Enhanced CD-ROM Drive II
Any CD-ROM Drive
2. SCSI Cable
3. SCSI Adapter

216XX

1. Scanner

217XX
If an external device and external voltages.

1. Rewritable Optical Drive
2. SCSI Adapter
3. SCSI Cable

218XX
Check for multi CD tray, or juke box.

1. Changer

219XX

1. SCSI Device

27501, 27503
27506, 27507

1. ServerGuard Adapter
2. System Board

27502, 27504, 27510
27511, 27533, 27534
27536, 27537

1. ServerGuard Adapter

27509

1. Remove redundant adapters, run Auto Configuration program, then retest.

27512

1. WMSELF.DGS diagnostics file missing.
2. WMSELF.DGS diagnostics file incorrect.

27535

1. 3V Lithium Backup Battery
2. ServerGuard Adapter

27554

1. Internal Temperature out of range
2. ServerGuard Adapter

27555, 27556

1. ServerGuard Adapter
2. Power Supply

27557

1. 7.2V NiCad Main Battery Pack
2. ServerGuard Adapter

27558, 27559
27560, 27561

1. PCMCIA Type II Modem
2. ServerGuard Adapter

27562

1. External Power Control not connected
2. External Power Control
3. ServerGuard Adapter

27563, 27564

1. External Power Control
2. ServerGuard Adapter

275XX

1. Update Diagnostic Software

27801 to 27879

1. Personal Dictation System Adapter
2. System Board

27880 to 27889

1. External FRU (Speaker, Microphone)

I 99903 0X
Hard Disk reset failure.

Possible hard disk drive problem,

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Hardware Maintenance Information

Date Created

13-05-96

Last Updated

30-04-98

Revision Date

23-04-99

Brand

IBM PC

Product Family

PC 100, PC 140

Machine Type

6260, 6271, 6281

Model

all

TypeModel

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