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Service Hints & Tips

Document ID: DSET-3FBR5C

Aptiva - Difficulty receiving long faxes with Aptiva Communication Center

Applicable to: World-Wide

If your long faxes tend not to transmit correctly at rates above the speed of 9600 bps. This may be a problem with older fax machines and high speed fax transmissions. Perform the following steps:

1. Reduce FAX transmission speed from 14400 bps to 9600 bps and resend.
2. From 'Aptiva Communication Center' push the 'Settings' button.
3. From 'Communication Center Settings' push the 'FAX' button.
4. From 'Fax Settings' push the 'Advanced' button.
5. Under 'Maximum transmit rate', change the value from 14400 bps to 9600 bps. Use the up and down arrows to find '9600 bps' then click the mouse on '9600 bps'.
6. Push the "Save" button from the 'Advanced FAX Settings' window.
7. Push the "Save" button from the 'FAX Settings' window.
8. Push the "Close" button from the 'Communication Center Settings' window.

Reducing the speed to 9600 should help you to be able to receive faxes with a higher degree of success.

You may also try downloading the latest software for your Mwave modem and the Aptiva Communications Center.

Search Keywords

Hint Category

Communications Software, Software Installation/Configuration

Date Created

19-03-97

Last Updated

17-02-99

Revision Date

17-02-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2134, 2144, 2168, 2176

Model

C23; C31; C32; C33; C35; C3X; C53; C55; C5X; C65; C66; C67; C6B; C6D; C6E; C6V; C6X; C6Y; C73; C77; C7X; 6R8; 6R9; 7R0; 7R1; 7R2; 7R3; 7R6; 7R7; 7R9; 8R1; 8R6; 8R8; 9R2; 9R3; 9R4; 9R5; 9R6; F23; F31; F32; F33; F35; F67; F6B; M40; M41; M53; M54; M55; M56; M57; M58; M60; M61; M62; M70; M71; M72; M91; A40; A44; A45; A50; A51; A52; A90; A92; A94; 2R6; 3R5; 4R2; 4R7; 2R9; 3R3; 3R1; 4R8; 3R0; 3R7; 4R0; 4R9; 3R8; 3R9; 4R3; 5R5; C40; C41; C45; C53; C61; M30; M31; M35; M50; M51; M52; M63; A10; A12; A14; 2R0; 2R3; 2R0; 2R3; 2R5; 2R7; 2R8; 3R4; 3R6; 4R1; 5R1; 6R3; C30; C31; C51; C21; 6R6; 132; 142; 152; 154; 162; 163; 172; 182; L15; L16; K25; K26; L33; K33; L43; K43; L35; K35; L45; K45; KU5; L55; K55; L65; K65; L66; K66; U15; U16; U33; U43; U35; U45; U55; U65; U66; X17; X27; X37; X47; Y17; Y27; Y37; Y47; Z17; Z27; Z37; Z47; S55; S65; S64; S74; S75; W37; W47; S20; 932; 9W2; LL5; LL6; L50; L60; K50; K60; LL1; LL2; LL3; LL4; L10; L20; L30; L40; K10; K20; KU6; K30; K40; KU4; X40; Y40; Z40; N50; N51; N60; N61; N71; Y10; Y20; Y30; Z10; Z20; Z30; X10; X20; X30; W30; N30; N40; N41; 352; 354; 355; 356; 357; 362; 363; 364; 372; 374; 381; 382; 384; 392; 442; 443; 447; 449; 454; 6R8; 6R9; 7R0; 7R1; 7R2; 7R3; 7R6; 7R7; 7R9; 8R1; 8R6; 8R8; 9R1; 9R3; 9R4; 9R5; 9R6; C23; C31; C32; C33; C35; C3X; C53; C55; C5X; C65; C66; C67; C6B; C6D; C6E; C6X; C6Y; C6Z; C73; C77; C7X; F23; F31; F32; F33; F35; F67; F6B; H54; H55; H56; H5E; H5F; H64; H65; H6D; H6E; H6F; H7E; H7F; H7G; J33; J35; J3C; J3E; J3K; J3L; J3V; J3W; J3Y; J3Z; JCL; K53; J62; K74; L53; L62; P53; P62; T01; T33; T34; T62; T63; T65; T71; V34; V65; V71; W33; W55; W65; X01; X31; X33; X34; X52; X62; X63; X65; X71; Y01; Y04; Y31; Y33; Y34; Y52; Y62; Y63; Y65; Y71; Z01; Z31; Z33; Z34; Z52; Z62; Z63; Z65; Z71; 446; 6R6; C21; J31; J3A; J3X; J51; J52; JDA; JSN; K01; K21; K22; K23; K31; K32; K52; L01; L21; L22; L23; L31; L32; L52; L6T; P01; P21; P22; P23; P31; P32; P52

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