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Service Hints & Tips

Document ID: GSMH-38KBHL

PC Server 320 - Hard drives lose power or hang

Applicable to: World-Wide

Symptom:
Intermittent drive failures or system hangs may occur on the PC Server 320 during power-up or during normal operation due to poor contact on one or more of the seven power connectors. The female connector is enlarged causing a device to lose power on the 12V line. The loose connection can affect power to any internal device including backplanes which distribute power to hot-swap drives. On a RAID system, the hard drives would appear as DDD (Defunct).

Problem Isolation Aids:
- The system is a PC Server 320.
- A defective contact can be observed visually by examining the female power connectors. If defective, the cylindrical metal contact in the plastic connector will be spread open wider at the top.

Fix:
Reform the metal contact(s) in the plastic connector on the power cable with a small screw driver to reduce the size of the contact.

SAS KEYWORDS:
PSY2 PWR FDISK D/T8640 8640 320 D/T8639 8639
310 D/T8641 8641 500
520 D/T8642 8642 720 D/T8650 8650 704

Search Keywords

Health

Hint Category

Retain

Date Created

24-05-96

Last Updated

15-07-98

Revision Date

14-07-2001

Brand

IBM PC Server

Product Family

PC Server 320

Machine Type

8640

Model

TypeModel

Retain Tip (if applicable)

H003814

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