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Service Hints & Tips

Document ID: GSMH-3DHM28

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IBM PS/2 - Upgrade planar/memory requirements (8560, 8565, 8580)

Applicable to: World-Wide

Symptom:
The following error messages may occur after adding memory to an 8560, 8565 or 8580 system with a 486 BL2-66 or 486 DX2 33-66 Planar Board Upgrade installed.
- CRC
- TRAP 000E
- Error code 110 - NMI: System board memory error

Problem Isolation Aids:
- 486 BL2 66MHz, Option Part Number 32G3296, FRU P/N71G2643
- 486 DX2 33-66 MHz, Option Part Number 70G8992, FRU P/N71G2610

These upgrades support 2MB, 4MB and 8MB Industry Standard
PARITY memory simms. 16MB memory simms, if installed, must be Industry Standard ECC memory. IBM ECC memory is not supported on these planar upgrades.

Fix:
Remove any 16MB non Industry Standard ECC memory that may have been installed on the upgrade system board.
16MB support is provided via Industry Standard ECC memory only.

Note:
- When memory speeds are mixed, the memory subsystem will default to the slowest speed installed in the system.
- Marketing and User Documentation explain the memory requirements for these system board upgrades.

SAS KEYWORDS:
PSY2 PSY2ERR PSY2MEM MB
BL2 SIM DL 486
REPLY

Search Keywords

Hint Category

Retain

Date Created

29-08-94

Last Updated

01-05-98

Revision Date

30-04-99

Brand

IBM PC, IBM PC Server

Product Family

PS/2

Machine Type

8560, 8565, 8580

Model

all

TypeModel

Retain Tip (if applicable)

H081879

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