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Service Hints & Tips

Document ID: DSET-3ELNVS

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Aptiva - Insufficient Memory Error message booting from Diagnostics CD

Applicable to: World-Wide

Problem:
Error message 'Insufficient memory' is received when using the packaged diagnostic software.

Reason:
Customer has compressed and/or uncompressed the hard drive. Even if the user un-installs the disk compression software the device driver will remain in the root directory of the hard drive (and hidden.) It will load automatically when the computer boots -regardless to which drive the computer is booted from.

Solution:
The user needs to press F8 and do a step by step confirmation. He should say no to drivespace. The diagnostics should run. Future releases of the diagnostic software will avoid the need to hit F8.

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Document Category

Diagnostics, Memory, Error Messages

Date Created

24-02-97

Last Updated

04-12-98

Revision Date

01-06-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2134, 2159, 2161, 2162, 2176

Model

All

TypeModel

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