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Document ID: MNOK-3QHLQA

Aptiva - 999 messages or high numbers of zero length messages
in Communication Center

Applicable to: United States

Users of computers preloaded with the Aptiva Communication Center may occasionally experience an abnormally large number of zero-length messages in their Aptiva Phone Mailbox. This occurs as a result of the outgoing message having a duration of less than 20 seconds. The zero length messages frequently happens when someone calls your telephone but does not leave a message. The answering machine will cycle until the general mailbox is full.

This problem can be prevented from reoccurring by recreating your outgoing message with a duration of at least 20 seconds, installing the latest Mwave drivers, and updating the Aptiva Communications Center files. Updated files can be obtained from the IBM BBS (ACCOS2 etc. for OS/2 and ACCWIN for Windows 95).

- Click here for updated Mwave drivers for Windows 95 (20D).
- Click here for updated Mwave drivers for DOS/Windows 3.1/OS2 (60AE7).
- Click here for updated Communications Center software for Windows 95.
- Click here for updated Communications Center software for DOS/Windows 3.1/OS2.

Search Keywords

Hint Category

Communications Software

Date Created

07-01-98

Last Updated

08-12-98

Revision Date

08-12-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2134, 2144, 2168, 2176

Model

C23; C31; C32; C33; C35; C53; C55; C65; C66; C67; C6B; C6D; C6E; C6X; C6Y; C73; C77; 6R8; 6R9; 7R0; 7R1; 7R2; 7R3; 7R6; 7R7; 7R9; 8R1; 8R6; 8R8; 9R3; 9R4; 9R5; 9R6; M40; M41; M53; M54; M55; M56; M57; M58; M60; M61; M62; M70; M71; M72; M91; A40; A44; A45; A50; A51; A52; A90; A92; A94; 2R6; 3R5; 4R2; 4R7; 2R9; 3R3; 3R1; 4R8; 3R0; 3R7; 4R0; 4R9; 3R8; 3R9; 4R3; 5R5; 6R6; M30; M31; M35; M50; M51; M52; M63; A10; A12; A14; 2R0; 2R3; 2R0; 2R3; 2R5; 2R7; 2R8; 3R4; 3R6; 4R1; 5R1; 6R3

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