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Service Hints & Tips

Document ID: MCGN-3W8NM8

Netfinity 5500 - Fixes for incomplete microcode flash

Applicable to: World-Wide

This tip is provided as a Service Aid when attempting to recover a Netfinity 5500 server Type 8660 after a Microcode Flash of the Advanced Remote Management Processor (aka Service Processor) has been interrupted, resulting in an incomplete update of the Microcode. The Microcode Flash may be locally or remotely applied.

The Microcode Flash ("Netfinity 5500 Advanced Remote Manager update diskette version 1.00") updates the speeprom.pkt file that resides in firmware of the Advanced Remote Management Processor. The speeprom.pkt files contains the Operating System code and Run-time code for the Advanced Remote Management Processor.

IF the Microcode Flash is interrupted when the speeprom.pkt file is being updated, subsequent power-up / reboot of the
system results in the following error displayed on the screen:

"1601 Service Processor needs to be flashed"

The system will boot but will not function reliably due to the Advanced Remote Management Processor functions are disabled.

Recovery requires re-applying the Microcode Flash. This may be executed locally or remotely (remote* requires re-establishing a remote connection to the Server).

The "Netfinity 5500 Advanced Remote Manager update diskette version 1.00" is available for download from the IBM Website at the following URL:
http://www.pc.ibm.com/us/files.html

Download details:

- Select "Search"
- Type "5500 manager 1.00" in the keywords box
- Select "Search"
- Select the "Netfinity 5500 Advanced Remote Manager update diskette version 1.00" to download.

The file is a self-extracting executable file that creates a bootable diskette.

*If there was a password configured for previous remote connectivity to the Advanced Remote Service Processor prior
to the speeprom.pkt update being interrupted, a subsequent remote connection will no longer prompt for a password until
the flash has been completed, after which time a password may be configured.

Note:
The Service Processor resides on the System Board, so there is no effect on the Network Operating System or Data on the
hard drives.

SAS KEYWORDS:
PSY2, UNCLASSIFIED, D/T8660, 5500, NETFINITY, BIOS, FLASH, SERVICE, AID, CMOS, UTILITY, 1601, H164098

Search Keywords

PSY2, UNCLASSIFIED, D/T8660, 5500, NETFINITY, BIOS, FLASH, SERVICE, AID, CMOS, UTILITY, 1601, H164098

Hint Category

Retain, Service Processor

Date Created

09-07-98

Last Updated

25-08-98

Revision Date

21-08-99

Brand

IBM PC Server

Product Family

Netfinity 5500

Machine Type

8660

Model

11U; 11X; 41U; 41X; 1RU; 1RX; 4RU; 4RX; 42U; 42X; 51U; 51X; 52U; 52X; 5RU; 5RX; 4SU; 4SX; 5SU; 5SX

TypeModel

Retain Tip (if applicable)

H164098

Reverse Doclinks
and Admin Purposes

Date last altered: A98/07/08, Owning B.U.: USA, USA=A, EMA=A, AFE=A