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3.217 bytes |
Service Hints & Tips |
Document ID: JBAR-3PTPQL |
IBM PC730/PC750 - Modem fails on COM4 with Windows 95
Applicable to: World-Wide
Symptom:
IBM PC 700 Series 6875, 6885, 6876, and 6886 may exhibit data transmission failures or Mouse failures using Microsoft's Windows 95 Terminal program with either of the following configurations:-
a. Modem configured for COM 4 and running a video mode of 1280 x 1024 x 256 colors = Data Transmission Failure.
b. Modem configured for COM 4 and running a video mode of 640 x 480 (VGA) = Mouse Pointer does not move.
Problem Isolation Aids:
Configure Windows 95 Terminal to use COM 1, COM 2, or COM 3 and retest for the failure. If the failure does not reoccur, this tip applies. Advanced diagnostics run without failures.
Fix:
An incompatibility exists between COM 4 under Windows 95 Terminal and the S3 864 video chipset used in the IBM PC 700 Series systems.
The incompatibility can be resolved by installing the latest level BIOS update and the 5WIN95 COM4 fix.
Double Click for the file :- - 5WIN95.ZIP - Windows 95 COM4 Fix
If the failure persists, continue normal problem determination procedures to isolate the failing application or part.
Note:
Windows 95 is a trademark of the Microsoft Corporation.
S3 864 is a trademark of S3 Incorporated.
SAS KEYWORDS:
PSVP PSY2 PSVPPROG PSY2PROG
IBMPC PSY2COMM PSVPCOMM D/T68XX
PSVPADPT PSY2ADPT PSVPDISP PSY2DISP
WINDOWS95 D/T6875 D/T6876 D/T6886
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Search Keywords |
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Hint Category |
Modems, Windows 95, Retain | |
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Date Created |
22-11-95 | |
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Last Updated |
19-11-98 | |
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Revision Date |
19-11-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 730, PC 750 | |
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Machine Type |
6875, 6885, 6876, 6886 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H131587 | |
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Reverse Doclinks |