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2.707 bytes |
Service Hints & Tips |
Document ID: GSMH-39GBD4 |
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IBM ValuePoint - Floating point and stack errors
Applicable to: World-Wide
Symptom:
ValuePoint 6382/S, 6387/T, and 6384/D (except P60) systems MAY experience one of the following error conditions as a result of Math-coprocessor operations:
- Stack underflow error
- Stack overflow error
- Floating Point error
- System hang condition
Problem Isolation Aids:
This TIP applies only when the following criteria are met:
1- The system model is a 433DX, 450DX2, 466DX2.
-OR-
The system is a 425SX or 433SX with an optional "DX" processor upgrade installed in the available processor upgrade socket on the system board.
-AND-
2- When the failure occurs, the application is utilizing the Math-coprocessor feature which is integrated in the Intel 486DX or Overdrive processors.
Fix:
Customers running DOS, Windows or OS/2 2.11 should install one or more of the following updates depending on the applications being used, AND Flash BIOS update 65A or higher.
OPERATING SYSTEM: UPDATE:
DOS FLPT_D.DSK
WINDOWS 3.1 FLPT_W.DSK
OS/2 2.11 FLPT_O2.DSK
If the problem continues to occur after the installation of the update(s), verify that the updates were installed properly, then continue normal problem determination.
SAS KEYWORDS:
PSY2 PSVP 6384 D/T6382
PSY2BRD D/T6387 6382 6387
PSVPBRD PSVPCOMM PS/VP PS/VALUEPOINT
MINITAB PSVPERR PSY2ERR VALUE POINT
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Hint Category |
Retain | |
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Date Created |
13-09-96 | |
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Last Updated |
08-05-98 | |
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Revision Date |
29-04-2000 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6382, 6384, 6387 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H125280 | |
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