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Service Hints & Tips

Document ID: MCGN-3VAG5P

Servers - Erroneous ECC errors detected by Netfinity Manager 5.1

Applicable to: World-Wide

SYMPTOM:
The following Netfinity Manager Alerts are displayed when Netfinity Manager completes loading upon system boot:

"<time> <date> A correctable ECC Memory error has occurred at address 0xYYYYYYYY"

"<time> <date> A uncorrectable ECC Memory error has occurred at address 0xZZZZZZZZ"

Where <time> and <date> are the current time and date at the system, and YYYYYYYY, ZZZZZZZZ are 2 hexadecimal numbers.

PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:

- The system is any model PC Server 704 Type 8650 OR any model Netfinity 7000 server Type 8651 properly configured with supported memory.

- The system is running any supported version of OS/2 Warp.

- The system is running Netfinity Manager version 5.1

- System diagnostics pass.

FIX:
1- Download the following Netfinity version-specific patch that applies to the system configuration:

Patch

Netfinity Manager Version

NF5100US.EXE

5.10.00

NF5102US.EXE

5.10.20

NF5103US.EXE

5.10.30


The Netfinity patch image-files listed above are available at the IBM Website at the following URL:
http://www.pc.ibm.com/files.html

-Select "Search".
-Type NF51 in the Keywords box.
-Select "Search".
-Select the required patch (as listed above) to download.
-Select and print the associated readme file.

The files are self-extracting executable files that will create a diskette.

2- Extract and apply the patch per the instructions listed in the printout (above) of the readme file.

SAS KEYWORDS:
PSY2, D/T8650, D/T8651, UNCLASSIFIED, NETFINITY, MANAGER, OS/2, WARP, ECC, ERRORS, 5.10.00, 5.10.20, 5.10.30, H127428

Search Keywords

PSY2, D/T8650, D/T8651, UNCLASSIFIED, NETFINITY, MANAGER, OS/2, WARP, ECC, ERRORS, 5.10.00, 5.10.20, 5.10.30

Hint Category

Retain

Date Created

09-06-98

Last Updated

25-11-98

Revision Date

17-11-99

Brand

IBM PC Server

Product Family

Netfinity 7000, PC Server 704, Systems Management

Machine Type

8651, 8650, Various

Model

Various

TypeModel

Retain Tip (if applicable)

H127428

Reverse Doclinks
and Admin Purposes

Date last altered: A98/06/08, Owning B.U.: USA, USA=A, EMA=N, AFE=A