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IBM ValuePoint - System fails to recognize installed adapter (EMEA Only)
Applicable to: EMEA
Symptom:
System fails to recognise an option card attached to the internal riser card. This results from a conflict between an address line and the memory refresh line.
Problem Isolation Aids:
None.
Fix:
The riser card p/n 71G5097 EC12354012 should be replaced.
The normal field replacement methods should be used unless the serial number of the riser card falls within the following range:
B121K38LAA0 to B121K38LPG9
B121K38XAA0 to B121K38XPG9
B121K393AA0 to B121K393AV9
Then, riser cards should be returned to:
IBM Greenock
TBU NCM Dept 489
Module 3
and mark 'FAO E Beaton / P Kurth'.
Note:
If the riser s/n does not fall into above range, then defective riser cards should be replaced through normal channels. Similarly, if the system experiencing option card problems does not match the criteria given in this TIP, follow normal problem determination procedures to isolate the failing FRU.
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Hint Category |
Adapter Cards | |
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Date Created |
23-02-94 | |
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Last Updated |
01-05-98 | |
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Revision Date |
30-04-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6387 | |
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Model |
all | |
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TypeModel |
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