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Service Hints & Tips

Document ID: JBAR-458P8N

IBM PC300GL (Type 6277) - Cannot find win.com after NetFinity installed

Applicable to: World-Wide

SYMPTOM:
System boots to C:\> prompt and displays the message: "Cannot find WIN.COM, unable to continue loading WINDOWS" after installing NetFinity Services from the Software Selections CD.

PROBLEM ISOLATION AIDS:
This error only occurs on machine type 6277 with Windows 98 and MS Office Small Business Edition installed.

FIX:
If NetFinity has not been installed:
1. From the Run command on the Start menu, type: SYSEDIT
2. In the AUTOEXEC.BAT file, find the path statement which will read: @PATH C:\Progra 1\MICROS 1; %PATH%.
3. Delete the @ symbol from the path statement.
4. Save changes and close SYSEDIT.

If NetFinity has been installed:
1. Change to the C:/WINDOWS directory and type: WIN to start Windows.
2. From the Run command on the Start menu, type: SYSEDIT
3. In the AUTOEXEC.BAT file, find the 2 path statements. One will read: @PATH C:\PROGRA 1\MICROS 1; %PATH%. The other will read: C:\WNETFIN.
4. Delete the line that reads: C:\WNETFIN
5. Edit the remaining path statement so it now reads: PATH C:\PROGRA 1\MICROS 1;C:\WNETFIN;%PATH%
6. Save changes and close SYSEDIT. This should leave only one path statement in the AUTOEXEC.BAT file.

SAS KEYWORDS:
PSY2 PSY2ERR DT6277 6277
WIN98 NETFINITY SBE DT

Search Keywords

Document Category

Netfinity Manager, Retain

Date Created

18-02-99

Last Updated

18-02-99

Revision Date

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6277

Model

various

TypeModel

Retain Tip (if applicable)

H165869

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