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Service Hints & Tips

Document ID: GSMH-38GBJ4

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IBM ValuePoint - Hang on Flash BIOS update

Applicable to: World-Wide

Symptom:
1. Cannot update Flash code on Value Point 6382Mxx, 6384Mxx or 6384Wxx machines.
2. Whilst running the Flash update program, the system hangs and does not complete the update.
3. Displayed on the screen is a series of dots that start to go across the display, but halt before completion.

Problem Isolation Aids:
When updating the Flash the system hangs and is only recoverable by rebooting.
Serial Ranges:-
6382M0G 901X503 - 901x560
6382M3G 902A003 - 902A484
6382M3H 903D501 - 903D532
6382M5G 902N003 - 902N216
6382M5H 903B001 - 903B055
6384M0G 903L501 - 903M588
6384M3G 903T501 - 903V035
6384M5G 904C501 - 904F778
6384M5H 904R506 - 904R880
6384W5G 904W001 - 904W170
6384W7H 905D017 - 905D051

Fix:
Replace system planar FRU 433DX 92F0396, FRU 466DX2 92F0395

SAS KEYWORDS:
6382M0G 6382M3G 6382M5G 6382M3H 6382M5H 6384M0G 6384M3G 6384M5G 6384M3H 6384M5H 6384M7H 6384W5G
6384W7H 6382 6384

Search Keywords

Hint Category

Retain

Date Created

23-02-94

Last Updated

20-05-98

Revision Date

19-05-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6382, 6384

Model

various

TypeModel

Retain Tip (if applicable)

H04600

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