TP 365C/CS/CD/CSD/E/ED - Error messages

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Document ID: RMIE-383KHA

TP 365C/CS/CD/CSD/E/ED - Error messages

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Error Messages

Error Message/Symptom

FRU/Action

Bus Timeout NMI,
Slot n Type (S)hut off NMI, (R)eboot, other keys to continue

1. System Board

Configuration for slot n

1. Run Setup Utility.

Diskette drive failure

1. See "Diskette Drive Checkout"

Diskette drive x failure where x=0 or x=1.

1. See"Diskette Drive Checkout"

Diskette read failure - press F1 to retry boot (or may also say F2 for Setup Utility )

1. Replace diskette with a bootable diskette and retry

Gate A20 failure

1. System Board

Hard disk configuration error

1. Correct the hard disk configuration

Hard disk controller failure

1. System Board

Hard Disk failure

1. Hard Disk

Hard disk failure - press F1 to retry boot (or may also say
press F2 for Setup Utility )

1. Check drive selection in setup
2. Hard Disk

F2 to enter ROM-based SETUP

1. Run Setup Utility
2. Verify Configuration

ID information mismatch for
slot n

1. Run Setup Utility

Invalid configuration information

1. Run Setup Utility

Internal cache test failed - cache is disabled

1. Processor Card
2. System Board

Keyboard clock line failure

1. Keyboard cable and Keyboard connection
2. System Board

Keyboard controller failure

1. System Board

Keyboard data line failure

1. System Board

Keyboard is locked

1. Unlock the Keyboard

Keyboard stuck key failure

1. Locate and fix.
2. Keyboard cable and Keyboard connection
3. System Board

Memory failure at hex-value, read
hex-value, expecting hex-value

1. RAM Memory Board

No boot device available - press
F1 to reboot or press F2 for
Setup Utility

1. Diskette
2. Diskette Drive
3. Hard Disk

No boot sector on hard disk
Press F1 to reboot or F2 for
Setup Utility

1. Format the C drive

No fail safe timer NMI

1. System Board

No software port NMI

1. System Board

No timer tick interrupt

1. System Board

Not a boot diskette - press F1 to reboot or F2 for Setup Utility

1. Replace diskette with a bootable diskette

Pointer device failure

1. Check cable connections
2. Keyboard (TrackPoint)
3. External Mouse

Real time clock failure

1. Run Setup Utility

Shutdown failure

1. Power-off, Power-on, Retry
2. System Board

Time of day not set - run SETUP program

1. Run Setup Utility

Timer 2 failure

1. System Board

Unexpected HW interrupt at address
Type (R)eboot, other keys to continue. Hardware problem. Not
displayed if the extended interrupt
handler is not enabled

1. System Board

Unexpected interrupt in protected
mode

1. System Board

Unexpected SW interrupt at address Type (R)eboot, other keys to continue. Error(s) in software program. Not displayed if the extended interrupt handler is not enabled.

1. System Board

Unexpected type 02 interrupt at
xxxxxh Type (S)hut off NMI, (R)eboot, other keys to continue Parity error occurred. Cause undetermined

1. System Board

Unresolved BUS Timeout NMI, Type (S)hut off NMI, (R)eboot, other keys to continue. Parity error occurred. Cause undetermined

1. System Board
2. Processor Card

Unresolved memory parity error Type (S)hut off NMI, (R)eboot,
other keys to continue. Parity
error occurred. Cause undetermined

1. System Board
2. SO-DIMM
3. Optional Memory
(8MB or 16MB Board)

xxxxx h Option ROM checksum
failurewhere xxxxx h is the starting address of the option ROM

1. Power-off, Power-on, Retry
2. Peripheral Card

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

23-07-96

Last Updated

19-08-98

Revision Date

18-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED

Machine Type

2625

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Error Message/Symptom	FRU/Action
Bus Timeout NMI, Slot n Type (S)hut off NMI, (R)eboot, other keys to continue	1. System Board
Configuration for slot n	1. Run Setup Utility.
Diskette drive failure	1. See "Diskette Drive Checkout"
Diskette drive x failure where x=0 or x=1.	1. See"Diskette Drive Checkout"
Diskette read failure - press F1 to retry boot (or may also say F2 for Setup Utility )	1. Replace diskette with a bootable diskette and retry
Gate A20 failure	1. System Board
Hard disk configuration error	1. Correct the hard disk configuration
Hard disk controller failure	1. System Board
Hard Disk failure	1. Hard Disk
Hard disk failure - press F1 to retry boot (or may also say press F2 for Setup Utility )	1. Check drive selection in setup 2. Hard Disk
F2 to enter ROM-based SETUP	1. Run Setup Utility 2. Verify Configuration
ID information mismatch for slot n	1. Run Setup Utility
Invalid configuration information	1. Run Setup Utility
Internal cache test failed - cache is disabled	1. Processor Card 2. System Board
Keyboard clock line failure	1. Keyboard cable and Keyboard connection 2. System Board
Keyboard controller failure	1. System Board
Keyboard data line failure	1. System Board
Keyboard is locked	1. Unlock the Keyboard
Keyboard stuck key failure	1. Locate and fix. 2. Keyboard cable and Keyboard connection 3. System Board
Memory failure at hex-value, read hex-value, expecting hex-value	1. RAM Memory Board
No boot device available - press F1 to reboot or press F2 for Setup Utility	1. Diskette 2. Diskette Drive 3. Hard Disk
No boot sector on hard disk Press F1 to reboot or F2 for Setup Utility	1. Format the C drive
No fail safe timer NMI	1. System Board
No software port NMI	1. System Board
No timer tick interrupt	1. System Board
Not a boot diskette - press F1 to reboot or F2 for Setup Utility	1. Replace diskette with a bootable diskette
Pointer device failure	1. Check cable connections 2. Keyboard (TrackPoint) 3. External Mouse
Real time clock failure	1. Run Setup Utility
Shutdown failure	1. Power-off, Power-on, Retry 2. System Board
Time of day not set - run SETUP program	1. Run Setup Utility
Timer 2 failure	1. System Board
Unexpected HW interrupt at address Type (R)eboot, other keys to continue. Hardware problem. Not displayed if the extended interrupt handler is not enabled	1. System Board
Unexpected interrupt in protected mode	1. System Board
Unexpected SW interrupt at address Type (R)eboot, other keys to continue. Error(s) in software program. Not displayed if the extended interrupt handler is not enabled.	1. System Board
Unexpected type 02 interrupt at xxxxxh Type (S)hut off NMI, (R)eboot, other keys to continue Parity error occurred. Cause undetermined	1. System Board
Unresolved BUS Timeout NMI, Type (S)hut off NMI, (R)eboot, other keys to continue. Parity error occurred. Cause undetermined	1. System Board 2. Processor Card
Unresolved memory parity error Type (S)hut off NMI, (R)eboot, other keys to continue. Parity error occurred. Cause undetermined	1. System Board 2. SO-DIMM 3. Optional Memory (8MB or 16MB Board)
xxxxx h Option ROM checksum failurewhere xxxxx h is the starting address of the option ROM	1. Power-off, Power-on, Retry 2. Peripheral Card

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	23-07-96
	Last Updated	19-08-98
	Revision Date	18-08-99
	Brand	IBM ThinkPad
	Product Family	ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED
	Machine Type	2625
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes