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Document ID: DETR-43LLBA |
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Aptiva - 2158 Considerations - Systems freezes after installing test programs
Applicable to: World-Wide
Description:
The test programs (WinbenchÇWinstone and HCT8.0) install OK, but the system freezes on reboot.
Models affected:
2158
How to duplicate:
Install a test program and accept the option to reboot. system will sometimes hang.
Root cause:
Norton Anti-Virus does not react well to forced reboots.
Workaround:
Customer should power off and then restart the system.
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Hint Category |
Considerations, Software Installation/Configuration, Diagnostics, Lock-up/Hang | |
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Date Created |
28-12-98 | |
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Last Updated |
02-03-99 | |
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Revision Date |
01-03-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2158 | |
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Model |
all | |
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TypeModel |
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