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Service Hints & Tips

Document ID: RMIE-3EVH34

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PCServer704 - Will not power off with Advanced System Management option installed

Applicable to: World-Wide

Abstract :
Server won't Power Off with Adv SYS Mgt Opt Installed

Symptom :
The PC Server 704 will not stay powered down after the power button is pressed. The Server powers down, then restarts itself after approximately twenty(20) seconds.

Problem Isolation Aids :
The system is a PC Server 704 (8650) with the following parts:
- Systems Management Adapter FRU p/n 76H3240 (Option p/n 94G5570)
- Systems Management Cable FRU p/n 76H6828 (Option p/n 94G6970)

Fix :
Unplug the PC Server 704 power cord from the back of the Server.
Inspect the white label on the Systems Management cable FRU p/n 76H6828. If the p/n on the cable is 76H0585, replace the cable with FRU p/n76H6828. Although the FRU number has not changed, the affected cables have been cleared from stock.

SAS Keywords :
PSY2 PSY2OPER PSY2ADPT UNCLASSIFIED
PSY2PWR

Search Keywords

Hint Category

Advanced Systems Management

Date Created

05-03-97

Last Updated

03-04-98

Revision Date

01-04-99

Brand

IBM PC Server

Product Family

PC Server 704

Machine Type

8650

Model

TypeModel

Retain Tip (if applicable)

H003210

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