2.659 bytes

Service Hints & Tips

Document ID: COBN-3F2K4N

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Aptiva - 2161 'Speakerphone' telephony problems

Applicable to: World-Wide

Symptom:
When using the Aptiva as a speakerphone there is no sound input using the microphone.

Problem Isolation Aids:
Check the telephony sound cable Part No. 76H1616 (manufacturing) and 76H1617 (FRU Part Number). If date code on cable I/D label is before week 10/97 (1097). Replace the cable using 76H1617.

Fix:
Replace cable using FRU 76H1617. If problem persist after replacing cable, continue with normal problem determination.

SAS KEYWORDS:
2161 TELEPHONY APTIVA D/T2161
76H1616 76H1617 MICROPHONE

Search Keywords

Hint Category

Communications Software, Retain, Audio

Date Created

10-03-97

Last Updated

12-03-99

Revision Date

12-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2161

Model

TypeModel

Retain Tip (if applicable)

H04513

Reverse Doclinks
and Admin Purposes