|
3.180 bytes |
Service Hints & Tips |
Document ID: SSCT-3JLHSZ |
IBM PS/2 - OS/2 video error message running Lotus 1-2-3 for DOS
Applicable to: World-Wide
Symptom:
When running Lotus 1-2-3, the PS/2 displays an OS/2 error message indicating the video mode is not supported. This leaves the OS/2 DOS session in a hang condition. You must close the DOS session to continue.
Details:
This hang occurs because of a nonconforming code sequence in the DOS version of Lotus 1-2-3. The problem manifests itself if both conditions are met:
a. The DOS version of Lotus 1-2-3 is started in an OS/2 version of 2.X DOS window.
b. An XGA Adapter/A is installed with a configuration ROM address set to "C0000H-C1FFFH".
Problem Isolation Aids:
None
Fix:
Use the Lotus 1-2-3 version for OS/2, or Lotus 1-2-3/G
Workaround:
1. Start Lotus 1-2-.3 for DOS, in a DOS Full-Screen Session.
2. Use the reference diskette (or system partition) "View Configuration, Change Configuration" function to manually change the XGA adapter ROM address to other than C0000H-C1FFFH.
SAS KEYWORDS:
PSY2 PS2 PS/2 D/T8595
D/T8590 D/T8580 D/T8570 D/T8565
D/T8560 D/T8555 PSY2ADPT PSY2PROG
D/T8556 D/T8557 D/T8576 D/T8575
D/T8596 D/T8597 D/T9554 D/T9557
D/T9576 D/T9577 D/T9585 D/T9595
PSY2ERR D/T95XX
|
Search Keywords |
| |
|
Document Category |
OS/2, Error Messages, Lock-up/Hang, Non-IBM Hardware/Software, Retain | |
|
Date Created |
18-09-92 | |
|
Last Updated |
28-01-99 | |
|
Revision Date |
22-06-2000 | |
|
Brand |
IBM PC | |
|
Product Family |
PS/2 | |
|
Machine Type |
8555, 8556, 8557, 8560, 8570, 8580, 8590, 8595, 9557, 9576, 9577, 9595 | |
|
Model |
various | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
| |
|
Reverse Doclinks |